Offres d'emploi
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Technischer Support Agent
- Nänikon, Zürich, Switzerland
- Nänikon, Zürich, Switzerland
À propos
Zur Verstärkung unseres Teams suchen wir eine motivierte und dynamische Persönlichkeit als
Technischer Support Agent (m/w/d)
Ihr Verantwortungsbereich
Kompetente Beratung: Sie beraten unsere Kunden routiniert telefonisch und per E-Mail bei technischen Fragen – effizient und sicher in Deutsch, ösisch und Englisch.
Produktexperte: Sie sind mit unserem Sortiment vertraut
Webshop-Support: Sie unterstützen Kunden dabei, die passenden Artikel, Zubehör oder Alternativprodukte in unserem Webshop zu finden.
Team-Schnittstelle: Sie arbeiten eng mit dem Kundenservice und der Angebotsabteilung zusammen, um die erstklassige Beratungsqualität der Distrelec Schweiz AG sicherzustellen.
Vielseitige Aufgaben: Die Mitarbeit an Spezialprojekten (Retouren-/Garantie-Management, Webshop-Optimierung, Stammdatenpflege) rundet Ihr Aufgabengebiet ab.
Ihr Profil
Technische Basis: Sie verfügen über eine Grundausbildung in der Elektrotechnik (oder verwandter Bereich) sowie fundierte Kenntnisse in Messtechnik, Automation oder Pneumatik.
Persönlichkeit: Sie sind ein kundenorientierter, pragmatischer Teamplayer mit Freude an der Beratung und einem hohen Qualitätsbewusstsein.
Sprachen im Einsatz: Sie haben keine Berührungsängste, technische Telefonate auch auf ösisch und Englisch zu führen
IT-Skills: Sie sind sattelfest im Umgang mit MS Office und haben bereits Erfahrung mit ERP-Software
Unser Angebot
Onboarding: Eine professionelle Einarbeitung, in der Sie alle Abläufe und das Unternehmen von Grund auf kennenlernen.
Dynamik: Ein zukunftsorientiertes, internationales Umfeld mit viel Eigenverantwortung.
Kultur: Offene, ehrliche Kommunikation auf Augenhöhe und echter Teamgeist.
Benefits: Attraktive Mitarbeiter-Vorteile, Homeoffice-Optionen, gelebte Work-Life-Balance sowie kostenlose Parkplätze.
Lage: Top-Anbindung – der Bahnhof Nänikon-Greifensee ist nur 5 Gehminuten entfernt
Es werden ausschließlich Direktbewerbungen berücksichtigt. jid ws jit0521ws jiy26ws
Compétences linguistiques
- German
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