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  • Emplois similaires à : Customer Service Representative-Onsite or Remote
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Remote Sales-Driven Customer Service Representative (Seasonal)Rigdon Floor Coverings Inc • New York, New York, United States
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Remote Sales-Driven Customer Service Representative (Seasonal)

Rigdon Floor Coverings Inc
  • US
    New York, New York, United States
  • US
    New York, New York, United States
Postuler Maintenant

À propos

Remote Sales-Driven Customer Service Representative (Seasonal) This is NOT a basic call-center role. We are hiring a high-caliber, sales-driven Customer Service Representative for a remote, seasonal position. This role is designed for top performers. Continued employment is based on meeting KPIs and performance expectations. Who We're Looking For This role is for a go-getter who:
Is sales-driven and confident selling services and solutions that genuinely help clients Can quickly identify problems and see better, more efficient ways to do things Able to rapidly learn our services and systems and translate that knowledge into confident client conversations and sales Retains a high level of information and applies it accurately Follows established processes while using judgment to make decisions on the fly Works independently without micromanagement Takes ownership of results and outcomes Wants to grow with a company through performance, not tenure
Key Responsibilities
Handle inbound and outbound client interactions professionally and confidently Sell and upsell products/services based on client needs Deliver high-level customer service while driving revenue Accurately document all interactions and follow internal workflows Proactively identify opportunities to improve client experience and internal processes
Seasonal & Performance Expectations
This is a seasonal role with clearly defined KPIs Continued employment is dependent on consistently meeting or exceeding KPIs High performers may be considered for future opportunities as the company grows
Requirements
Strong sales and customer service mindset Excellent communication skills (phone, text, and email) Ability to work remotely and stay focused and productive Comfortable making decisions in a fast-paced environment High accountability, strong work ethic, and results-driven mindset Fast reliable internet Laptop or desktop that meets company technical specifications (required for remote work) Two working monitors is not required but preferred This role requires a quiet, distraction-free workspace during scheduled work hours to maintain professionalism and performance standards Ability to work an assigned schedule during business hours Consistent availability during scheduled shifts is required
What This Role Is NOT
Script-reading Hand-holding Clock-watching
If you're competitive, proactive, and thrive in a performance-driven environment, this role is for you. Apply only if you're confident you can meet KPIs and deliver results. High-caliber candidates only.
  • New York, New York, United States

Compétences linguistiques

  • English
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