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Virtual Sales AssociateAshley Furniture • United States
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Virtual Sales Associate

Ashley Furniture
  • US
    United States
  • US
    United States
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À propos

Virtual Sales Associate
Build Your Career with Ashley Furniture- Where Innovation Meets Comfort Who We Are: At Ashley, inspiring the love of home is at the heart of everything we do. As the world's largest manufacturer of home furnishings, we're more than a business
we're a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why Ashley remains #1 in our industry. If you're ready to grow, you've come to the right place. With a true "Growth Mindset," Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business. If you are a current Ashley employee: Please login to your UKG account and apply using the internal job board. Summary: Ashley Furniture is the #1 furniture retailer in the US, and we are seeking professionals for our Virtual Sales Advisor position with the ability to create an in-store experience via multiple different online platforms. Using an on-line chat feature, we aim not only to answer frequent questions they may have but also to be their trusted sales advisor and educate them on other services we offer. Responsibilities: Provides an extraordinary guest experience whether the guest is shopping online, virtually, or instore using on-line chat feature. Answers guest inquiries and assists with navigating the shopping experience. Provides timely and accurate information to the guest. Researches, locates, and provides product solutions that aid the guest in making purchasing decisions Upsells products and services Offers and explains available payment options Assist in Share Cart making to aid the guest in purchasing. Supports the recovery of guest sales Meets or exceeds established and agreed upon sales goals Remains up to date on all the products and services that the company offers Interacts with team members and guests in a way that reflects our culture and core values. Training weekly to expand knowledge and grow as a professional agent Willing to work in a team environment and work individually. Qualifications: Must have 1-2 years of sales experience Proficient in technology, computer literacy and typing Required to follow all scripts, policies and procedures as provided, and comply with guest experience training Must be willing to work a flexible schedule which may include early morning, night, and weekend shifts Internet connections at home Work Environment: This position is located in a climate-controlled office environment with standard lighting and moderate noise levels typical of professional workspace settings. The role primarily involves sitting at a desk for extended periods while working with computers, phones, and other office equipment. The collaborative environment includes interaction with team members and may require attendance at meetings, conference calls, and cross-departmental communications during regular business hours. Pay: $15/hour plus commission This role is based in Tampa, FL. Benefits We Offer: Health, Dental, Vision, Employee Assistance Program Paid Time Off; increases with years of service Generous Employee Discount on home furnishings Professional Development Opportunities Tuition Assistance Ashley Wellness Centers (location specific) 401(k) and Profit Sharing Life Insurance Our Core Values: Honesty & Integrity:
Acts with transparency, discretion, and ethical judgment. Trusted to handle sensitive information and provide accurate, unbiased insights. Dirty Fingernail:
Takes full accountability for outcomes, not just tasks. Inspects details, ensures data accuracy, and follows through to completion. Continuous Improvement:
Actively seeks better ways to improve templates, tools, and processes. Learns from prior initiatives and embeds lessons into standard work. Growth & Results Focus:
Understands how transformation initiatives drive growth, cost reduction, and profitability. Keeps work aligned to enterprise priorities. Culture of Leadership:
Leads through influence, reliability, and example. Builds trust across functions and supports leaders at every level. Customer-Centric & Boundaryless:
Works across silos for the greater good of the organization. Ensures outputs meet the needs of executives, initiative owners, and teams. Operational Excellence:
Demonstrates strong organizational discipline, attention to detail, and the ability to translate ambiguity into clear, executable tools.
  • United States

Compétences linguistiques

  • English
Avis aux utilisateurs

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