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Technical Writer Technical Product Marketing Project ManagerLifted, an Upwork Company™ • United States
Postuler Maintenant
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Technical Writer Technical Product Marketing Project Manager

Lifted, an Upwork Company™
  • US
    United States
  • US
    United States
Postuler Maintenant

À propos

Job Description
Technical Author Responsibilities:
Research, write, edit, and maintain technical documentation including:
User guides
Installation and configuration documentation
Knowledge Base Articles (KBAs)
FAQs
Technical reference materials
Collaborate cross-functionally with engineering, product management, QA/testing, marketing, support, and global teams to gather technical information and ensure documentation accuracy.
Translate complex enterprise and security-related concepts into clear, concise, and user-friendly documentation for a variety of audiences.
Drive documentation review and approval processes while proactively communicating project status, timelines, and potential issues.
Self-edit and peer-review content to maintain high standards for grammar, clarity, consistency, and technical accuracy.
Support UI content and feature discoverability initiatives to improve product usability and customer adoption.
Project Management & Technical Product Marketing Responsibilities
Create, update, and manage web and SharePoint content using approved publishing templates and workflows.
Ensure all published materials meet branding, formatting, accessibility, and compliance standards.
Maintain consistency across content repositories, digital assets, and web pages.
Assist with template and layout management for Word, PowerPoint, and related content formats.
Track and analyze content engagement and performance metrics to identify optimization opportunities.
Deliver reporting and recommendations to improve content effectiveness and user experience.
Qualifications: Qualifications
Required Qualifications
5–10 years of experience developing enterprise-level software documentation for commercial products.
Exceptional written and verbal communication skills.
Strong technical writing, editing, proofreading, and grammar skills.
Demonstrated ability to quickly learn and clearly explain complex technical concepts.
Experience documenting enterprise technologies such as:
Security systems
System software
Databases
Client-server architectures
IT management systems
Experience with:
Modern technical writing tools and methodologies
Lightweight markup languages
Git or distributed version control systems
Visio and/or Figma for diagrams and infographics
Strong organizational skills with the ability to manage multiple projects and deadlines.
Ability to work independently while collaborating effectively with cross-functional teams.
Preferred Qualifications
Direct experience working with security products or enterprise security systems.
Degree in Computer Science or a related technical field.
Exposure to cloud-native architectures.
Adobe Creative Suite experience, including Photoshop and InDesign.
Basic video editing skills.
Strong attention to detail and ability to work effectively under pressure.
  • United States

Compétences linguistiques

  • English
Avis aux utilisateurs

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