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  • Emplois similaires à : Client Experience Director
IrishJobs
Client Services DirectorIrishJobs • Donegal, Donegal, Ireland
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IrishJobs

Client Services Director

IrishJobs
  • IE
    Donegal, Donegal, Ireland
  • IE
    Donegal, Donegal, Ireland
Postuler Maintenant

À propos

This is an elite opportunity to join one of Ireland's fastest-growing professional service firms in a senior leadership capacity. Based in our Raphoe office, the Client Services Director will be instrumental in driving the next phase of growth and client impact across the region. The successful candidate will lead the delivery of expert advisory and accounting services, specifically tailored to our Agri and SME client base. As a key member of the Senior Management Team, you will play a pivotal role in the strategic evolution and development of the Practice. Key Responsibilities Strategic Relationship Management: Act as a senior point of contact, building and sustaining high-value relationships with a diverse client portfolio. Business Development: Spearhead regional growth by identifying new market opportunities and expanding service delivery within existing client structures. Service Excellence: Develop and implement robust client service strategies, collaborating across internal departments to ensure seamless delivery. Performance Oversight: Monitor and optimize client satisfaction levels, service performance metrics, and overall department health. Practice Leadership: Contribute to the firm's long-term vision, providing mentorship to junior staff and driving operational excellence within the Raphoe office. Candidate Profile Qualifications & Experience Professional Certification: Fully qualified ACA, ACCA, CPA, or CTA. Experience: A minimum of seven years' Post-Qualified Experience (PQE) within a Public Practice environment. Technical Breadth: Comprehensive knowledge of relevant tax heads and a strong foundation in technical accounting standards. Core Competencies Advisory Mindset: A genuine passion for problem-solving and helping business owners maximize commercial opportunities. Analytical Sophistication: Strong technical knowledge with an active interest in financial modelling, business planning, and corporate development. Commercial Acumen: A sharp understanding of the SME and Agricultural landscapes in Ireland. Leadership & Communication: Exceptional interpersonal skills with the ability to manage time, lead teams, and represent the firm at a senior level. Commitment to Growth: A proactive approach to professional development and a dedication to maintaining the highest standards of customer service. Randstad encourage applications from individuals of all ages & backgrounds. Whilst appointments will be made on merit alone candidates must be able to prove their right to work in the UK or the Republic of Ireland (as relevant). Randstad acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003 Skills: ACCA Agri SME Advisory CPA

TLNT1_IJ

  • Donegal, Donegal, Ireland

Compétences linguistiques

  • English
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