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Dispatcher & Social Media CoordinatorSnow Goose Transit • United States
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Dispatcher & Social Media Coordinator

Snow Goose Transit
  • US
    United States
  • US
    United States
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À propos

Job Description
Job Description
Snow Goose Transit is a DBA of the Lincoln Hill Retirement Community, which is a non-profit organization. SGT’s mission is to provide reliable and safe transportation focusing on those with disabilities, older adults, and low-income families. The dispatcher & social media coordinator (D&SMC) position will assist the SGT manager in accomplishing this goal. This position is an entry level part-time position, and we provide the training.
The shift starts at 6:00 am Monday through Friday, 5-6 hours per day, 25-30 hours a week, with a starting pay range of $16.00 to $17.00 per hour. We offer paid-sick time, vacation, & holiday pay. The D&SMC works as part of a team with the primary focus on dispatching and our social media presence. The D&SMC will work in conjunction with other dispatchers, drivers, and the SGT manager. Dispatching: · Maintain office equipment, answer phones, and relay information to all staff · Inventory driver equipment · Update status board daily · Maintain regular contact with drivers, update changes to the passenger manifest, and collect daily logs from drivers · Input route information into quarterly report(s) · Track schedules and ensure accuracy · Fill out all request paperwork for deviations · Receive emergency and non-emergency calls and record significant information · Monitor route statistical information and report any discrepancies to SGT manager · Conduct research necessary to implement deviations into the daily manifest in accordance with SGT policies · Prepare passenger manifest for drivers by the end of shift for the next workday · Input all completed driver forms into the tracking system within a timely manner · Adhere to all SGT policies and procedures · Other duties as assigned by the SGT manager Social Media: · Maintain SGT’s social media platforms, such as Facebook & Instagram · Engage with customers and followers on social media · Work with manager to develop, implement, and manage social media strategy · Observe and respond to social media trends · When needed attend events and produce live social media content · Create, print, post and email the monthly newsletters · Maintain SGT website and email address · Assist SGT manager as needed · Other duties as assigned by SGT manager Qualifications: Strong organizational skills. Experience maintaining files and preparing correspondence. Experience updating social media platforms like FaceBook & Instagram preferred, but not required Experience updating websites & using MailChimp preferred, but not required Ability to handle large amounts of data Ability to adapt to a constantly changing environment. Ability to relate to people of diverse backgrounds and lifestyles (i.e. older adults, minorities, and disabled). Ability to respond to multiple demands in a courteous and effective manner. Valid Washington State Driver’s License. Physical Requirements: Frequent standing, walking, and sitting. Must be able to use computer and see color. Frequent lifting and carrying up to 10 pounds. Must pass drug screening including marijuana & opioid. Must pass Federal Background Check Medical Requirements: If you are hired, we will require you to prove that you have received the COVID-19 vaccine or have a valid religious or medical reason not to be vaccinated.
  • United States

Compétences linguistiques

  • English
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