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Membership Consultant (Sales Associate)/ Conseiller(ère) aux ventes
- Montreal, Québec, Canada
- Montreal, Québec, Canada
À propos
F45 Training Griffintown is seeking a structured, energetic, and results-driven Bilingual Membership Consultant .
This role combines sales performance, customer experience, administration, and team collaboration in a high-energy fitness environment.
Required Availability
- Thursday
- Sunday
- Additional hours based on performance
Key Responsibilities
Sales Lead Conversion
- Meet and exceed individual and studio sales targets
- Contact leads via phone and SMS to conduct needs analysis
- Book studio trials
- Present memberships and pricing options
- Handle objections confidently
- Close memberships both in-studio and over the phone
- Follow F45’s structured sales process
Client Experience
- Greet and engage prospects and members with energy and professionalism
- Provide information about F45 programming, schedules, trainers, and amenities
- Maintain deep knowledge of classes, services, and promotions
- Respond to inquiries via phone, email, and all communication channels
Administration & Systems
- Process transactions accurately using Mindbody POS
- Manage membership-related inquiries via the studio’s main email
- Follow up on payments and account issues
- Maintain accurate client records
- Support administrative studio operations
Team Collaboration & Studio Operations
- Work collaboratively with trainers and management
- Participate in team meetings and ongoing training
- Help maintain a clean, organized, and professional studio environment
- Support studio events and promotional initiatives
- Stay current with fitness trends and F45 offerings
Ideal Candidate
- Fluent in English & French (mandatory)
- Previous fitness sales experience required
- Comfortable with outbound calls and in-person closing
- KPI-driven and performance-oriented
- Organized, accountable, and professional
- Positive attitude and team-first mindset
Compensation & Benefits
- Hourly wage
- Generous uncapped commission structure
- Complimentary unlimited F45 membership
- High-performance team culture
- Strong community environment
- Opportunity for expanded hours based on results
Only candidates currently residing in Montreal will be considered.
__
F45 Training Griffintown est à la recherche d’un(e) Conseiller(ère) aux ventes bilingue , énergique et orienté(e) performance, pour rejoindre notre équipe.
Ce rôle combine vente, service à la clientèle, administration et collaboration d’équipe dans un environnement dynamique et axé sur la performance.
Nous ne cherchons pas simplement quelqu’un pour “vendre”.
Nous cherchons une personne qui crée des connexions, inspire confiance et transforme des prospects en membres engagés de notre communauté.
Disponibilités requises
- Jeudi
- Dimanche
- Heures additionnelles offertes selon la performance et les résultats
Votre mission
Vente & Développement
- Atteindre et dépasser les objectifs individuels et du studio
- Contacter les leads par téléphone et SMS pour effectuer une analyse de besoins
- Planifier les essais (trial)
- Présenter les abonnements
- Gérer les objections
- Conclure les ventes en studio et à distance
- Suivre le processus de vente F45
Accueil & Expérience Client
- Accueillir les prospects et membres avec énergie et professionnalisme
- Fournir des informations sur la programmation F45, les horaires, les coachs et les services
- Maintenir une excellente connaissance des classes, services et promotions
- Répondre aux demandes via téléphone, courriel et autres canaux
Administration & Gestion
- Traiter les transactions avec précision via le système Mindbody
- Gérer les demandes liées aux abonnements via le courriel principal du studio
- Assurer les suivis de paiements
- Mettre à jour les comptes clients
- Effectuer diverses tâches administratives
Travail d'équipe et Studio
- Collaborer étroitement avec les coachs et la direction
- Participer aux réunions d’équipe et formations
- Contribuer à maintenir le studio propre, organisé et professionnel
- Soutenir l’organisation d’événements et initiatives promotionnelles
- Rester à jour sur les tendances fitness et nouveautés F45
Profil recherché
- Bilingue obligatoire (français / anglais)
- Expérience en vente dans l'industrie de la mise en forme requise
- À l’aise au téléphone et en closing en personne
- Orienté(e) KPI et performance
- Structuré(e), autonome, professionnel(le)
- Énergie positive et esprit d’équipe
Rémunération & Avantages
- Salaire horaire
- Commissions généreuses et non plafonnées
- Abonnement illimité gratuit
- Culture d’équipe forte et environnement motivant
- Possibilité d’augmentation d’heures selon performance
Seul(e)s les candidat(e)s résidant présentement à Montréal seront considéré(e)s.
Compétences linguistiques
- French
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