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Pharmacist Local Specialty
- Durham, North Carolina, United States
- Durham, North Carolina, United States
À propos
Responsible for overseeing the daily operations of the pharmacy department and is accountable for workflow management, clinical management of patients, continuous quality improvement, adherence to policy and procedure, compliance with internal and external regulatory bodies, pharmacy sales, expense control and inventory management, and image through the accurate filling of prescriptions, and ensuring the highest level of customer service (including patients, providers, and pharmaceutical and payer partners), and developing and protecting department assets.
Job Responsibilities
Customer Experience
- Ensures department personnel provide hospitable service and information; and are courteous, friendly, and efficient.
- Responds to customer inquiries and complaints, maintains and improves overall image of pharmacy department.
- Manages the daily operation of the pharmacy department.
- Improves prescription numbers, pharmacy sales, profit, and image through the accurate filling of prescriptions, and by providing courteous and efficient service to customers inclusive of patients, prescribers, pharmaceutical manufacturers, payers, and health systems.
- Reports prescription errors immediately and adheres to Company policies and procedures relating to prescription incidents and the Quality Improvement Program.
- Complies with all federal and state laws and regulations and Company policies governing all drugs and products; maintains required records, documentation, and reports.
- Recommends and implements asset protection controls and procedures to identify and minimize profit loss.
- Improves and maintains pharmacy department housekeeping, maintenance, and appearance for the safety, health, and well-being of customers and employees, and ensures adherence to applicable government regulations and laws.
- Controls the store's safe and "
Compétences linguistiques
- English
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