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Technical Assistant
- London, England, United Kingdom
- London, England, United Kingdom
À propos
Doris CCTV is one of the UK’s leading security equipment distributors, supplying CCTV, alarm, networking, and security solutions to installers and trade customers nationwide. With nearly 10 years in the industry, we pride ourselves on excellent customer service, technical expertise, and strong product knowledge.
We are looking for a motivated and enthusiastic *Technical Assistance / CCTV Support Assistant* to join our growing team.
Key Responsibilities
* Provide technical support for CCTV, alarms, intercom, and networking products
* Assist customers with product setup, troubleshooting, and system configuration
* Support sales staff with technical product information
* Test and prepare equipment before dispatch
* Help customers remotely via phone, WhatsApp, and email
* Keep up to date with the latest security technologies
* Assist with training sessions and demonstrations when require
Requirements
* Basic knowledge of CCTV systems and networking
* Understanding of IP cameras, NVRs, and security systems
* Good communication and customer service skills
* Ability to diagnose technical issues
* Organised, reliable, and willing to learn
* Experience with Uniview, Hikvision, Ajax, Texecom, or similar brands is an advantage
What We Offer
* Friendly and supportive working environment
* Training and career development opportunities
* Staff discounts on products
* Opportunity to work with leading security brands
* Long-term career growth within the company
Location:
* London, NW10 7SU
No Agency please.
Pay: £28,000.00-£32,000.00 per year
Work Location: In person
Compétences linguistiques
- English
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