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Business Analyst- Customer BillingCentral Hudson • Poughkeepsie, New York, United States
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Business Analyst- Customer Billing

Central Hudson
  • US
    Poughkeepsie, New York, United States
  • US
    Poughkeepsie, New York, United States
Postuler Maintenant

À propos

Benefits Competitive compensation Medical, dental, and vision insurance 401(k) retirement savings plan with substantial company match Life and travel insurance Tuition assistance Wellness reimbursement program Paid holidays and vacation Overview The Customer Billing team is responsible for the accurate billing of customers. Through the Customer Information System (CIS), Customer Billing also tracks the transactions of meters. Team members work closely with many areas of the company including Customer Service, Cost & Rate, and Information Technology. Responsibilities Tests and implements billing changes related to rate cases and any billing changes that may be ordered by the New York State Public Service Commission. Trains employees regarding any new billing changes. Completes data analysis related to billing issues noted, including assessing impacts, assisting with root cause analysis and proposed resolutions, and implementing changes to address. Coordinates testing process related to assigning testing, tracking progress, and providing status updates. Assists with other data analysis requests to identify opportunities for efficiency and optimization. Completes monthly and quarterly reporting (preparation and verification), as well as various tasks related to the annual reporting process. Assists internal and external auditors with questions and requests as they pertain to billing. Provides support for storm restoration efforts. Qualifications Required: Bachelor’s degree in Finance, Business Administration, Data Analytics, or related field of study. In lieu of a bachelor’s degree, an associate’s degree in Finance, Business Administration, Data Analytics, or related field of study and 3 years of related experience in billing, data analytics, finance or related field of study. Proficiency and experience with Microsoft Office Suite (e.g. Word, Excel, PowerPoint) and the ability to learn new computer software programs quickly. Strong analytical skills, including ability to proficiently perform data analysis to assess issues and drive business resolutions. Strong interpersonal skills and the ability to work with internal customers in an interactive team environment. Ability to work in a deadline-oriented, fast paced environment. Strong organizational skills and the ability to multitask. Well-developed written/verbal communication skills. Strong documentation skills. Valid driver’s license. Preferred: Bachelor’s degree in Finance, Business Administration, Data Analytics, STEM, or related field of study. SAP ISU operational business experience or experience with SAP Financial/Billing Systems. Working knowledge of Sarbanes Oxley. Experience in the regulated Utility industry. Additional Information Pay range: $53,700 - $130,400. This position has a career path which allows for advancement opportunities within a job series. The title and level are commensurate with experience. Equal Employment Opportunity All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, creed, color, ethnicity, arrest or conviction record, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, citizenship, genetic information, familial status, marital status, pregnancy-related condition, domestic violence victim status, veteran or military status, or any other characteristic protected by federal, state or local laws. Central Hudson Gas & Electric Corporation takes affirmative action in support of its policy to employ and advance employment in individuals who are protected veterans and individuals with disabilities. VEVRAA Federal Contractor.
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  • Poughkeepsie, New York, United States

Compétences linguistiques

  • English
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