À propos
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Key Responsibilities Contact customers by phone and letter to discuss overdue repayments and agree suitable payment arrangements.
Managed customer records, updated account information, and handled day-to-day administration accurately.
Prioritised a busy workload while following company procedures and regulatory guidelines.
Key Skills Required QFA/APA qualified (or working towards qualification) with experience in a collections, recovery or customer service environment.
Strong communication skills, with the ability to build rapport over the phone and in writing. xyswxtq
Highly organised, with excellent administrative skills and the ability to manage priorities effectively.
Skills: Collections Debt Collection Arrears Benefits: Annual Bonus / 13th Cheque Paid Holidays Pension Fund Medical Aid / Health Care
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Compétences linguistiques
- English
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