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UX Researcher - Global E-Commerce (US)Tik Tok • Seattle, Washington, United States
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UX Researcher - Global E-Commerce (US)

Tik Tok
  • US
    Seattle, Washington, United States
  • US
    Seattle, Washington, United States
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À propos

Responsibilities Work closely with cross‑functional leads to deeply understand the needs of E-commerce consumers, merchants and influencers in Latin America and other global markets. Collaborate with stakeholders to identify the key research questions that will help shape the E-commerce product strategy in different markets. Identify and create the best research methods based on the question, timeline and resourcing. Design and implement research, synthesize findings into practical and impactful insights to help stakeholders make decisions. Measure and track how product changes affect user behaviours and attitudes over time across different markets, revealing the key reasons with solid data rationale. Initiate foundational research and gather insights from relevant industries to help stakeholders explore possible solutions to challenging long‑term product questions. Qualifications Minimum Qualifications: At least 1 year of experience in UX research, preferably in the E‑commerce/tech industry. Bachelor's degree or above in Psychology, Statistics, Sociology, Marketing Research, Economics, International Trade or other related fields. Experience and/or knowledge in both qualitative and quantitative research methods, such as usability studies (remote/lab), focus groups, interviews, concept tests, diary studies, surveys, data analysis, A/B testing, etc.; be able to conduct interviews and design questionnaires in the US. Preferred Qualifications: Ability to work independently with limited supervision and take initiative to solve problems and learn new things; business travel to Latin America for 2–3 weeks per quarter for business purposes. Ability to manage multiple projects simultaneously in a fast‑paced environment. Great written and spoken communication skills to influence product partners and major company decisions. Ability to analyze large sample data with statistical tools such as SQL, Python, R, SPSS. Compensation The base salary range for this position in the selected city is $80,169 – $121,600 per annum. Benefits Employees receive day‑one access to medical, dental and vision insurance, a 401(k) plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance and wellbeing benefits. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of paid personal time (prorated upon hire with increasing accruals by tenure). Legal The Company reserves the right to modify or change these benefits programs at any time, with or without notice. For Los Angeles County (unincorporated) Candidates: Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems. Exercising sound judgment. TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request .
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  • Seattle, Washington, United States

Compétences linguistiques

  • English
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