NOC Engineer - Washington, DCCogent Communications • Washington, Utah, United States
NOC Engineer - Washington, DC
Cogent Communications
- Washington, Utah, United States
- Washington, Utah, United States
À propos
Compensation Starting / Initial Base Salary Pay Range: $70,000–$85,000/yr.
Specific offers within the listed pay ranges are determined by a variety of factors such as experience, education, skills, certifications and business needs.
Responsibilities
Monitor network health, alarms, and performance across optical (DWDM) and IP platforms using vendor and in‑house tools
Perform initial triage, fault isolation, and root‑cause analysis for hardware, optical, and transport‑layer issues
Execute break/fix activities including card replacements, optical power troubleshooting, and circuit restoration
Open, update, and resolve incident tickets in accordance with SLAs and internal processes
Dispatch and coordinate with field engineers, smart‑hands, and third‑party vendors
Maintain accurate documentation of events, configurations, and procedures
Escalate complex issues to appropriate engineering teams with well‑documented findings
Qualifications Required Technical Skills
Experience supporting optical transport and IP networks in a NOC, operations, or break/fix environment
Working knowledge of DWDM concepts, including wavelengths, amplification, ROADMs, and OTN framing
Troubleshooting‑level understanding of IP routing and transport fundamentals, including TCP/IP, OSPF, IS‑IS, and BGP
Experience with one or more of the following platforms:
Cisco ASR series
Cisco NCS/MSTP platforms including NCS 2000, NCS 1001, 1004, 1010, and 1014
Ciena 6500, RLS, and Waveserver
Arista 7800 Series Routers
Tools & Software
Microsoft Office suite (Outlook, Excel) – professional written communication, tracking, and reporting
Network monitoring (Ciena MCP / Site Manager, SNMP‑based platforms)
Terminal/SSH clients (PuTTY, SecureCRT)
Associate's or Bachelor's degree in a technical field, or equivalent work experience
2+ years in a NOC, network support, or transport operations role
Industry certifications a plus: Ciena OC‑A/OC‑P, Cisco CCNA/CCNP (Service Provider or Enterprise)
Work Conditions 24x7x365 shift environment (3 individual shifts, weekends, and holidays as required)
Primarily office/NOC-based in Overland Park, KS, Washington, DC and/or Herndon, VA.
By submitting an application or resume for this position, I understand that this is an in‑office position. To apply for the NOC position, please submit your resume and cover letter to careers@cogentco.com.
Applicants Only - No Recruiters Please!
Cogent Communications is an Equal Opportunity Employer.
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Compétences linguistiques
- English
Avis aux utilisateurs
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