Field Applications EngineerSmiths Interconnect • Milpitas, California, United States
Field Applications Engineer
Smiths Interconnect
- Milpitas, California, United States
- Milpitas, California, United States
À propos
Responsibilities
Accompany sales staff on visits to customer sites to identify and understand customer needs
Document all customer mechanical, electrical, and thermal requirements for each project
Qualify and communicate product opportunities
Collaborate with Engineering to drive “designs wins” based on best technical solution
Review assembly and sub-assembly drawings to ensure solution meets customer requirements
Facilitate corporate standards and cost efficiencies
Drive growth within our product segment(s)
Maintain and communicate understanding of technical trends driving our markets and competition as well as track customer roadmaps
Help to define new products and new applications
Develop detailed specifications and application notes for new products; contribute content to technical collateral materials
Maintain customer file sets which include status report, design rules, cross references, and roadmap for use by global FAE’s and other departments
Support field issues and repairs themselves, with local machine shop or factory
Initiate Eng Change Requests to address new customer standards or resolve issues
Educate sales staff or any other internal/external personnel about both new and existing products
Compliance and participation in all Smiths Interconnect EHS programs, policies, procedures and training requirements
Qualifications Technical Knowledge, Skills and Abilities
Well‑organized and self‑motivated
Ability to identify and support change and continuous improvement
Ability to maintain customer accounts and sensitive information with discretion and confidentiality
The understanding and recognition of the organization's commercial environment and positioning themselves, their role and their actions to support the organization's commercial success
Ability to engage, challenge and work effectively with others both internal and external
Possess strong written and verbal skills including public speaking and presentation
Knowledge of the market; techniques and principles
Ability to work directly with customers on resolution of complex technical issues
Provide innovative solutions to complex problems
Familiar with Solidworks CAD software and PDM
Ability to complete Monte Carlo alignment analysis via Minitab a plus
Ability to complete Structural FEA using Solidworks a plus
Understanding of PCB’s as it relates to Smiths products
Ability to debug mechanical, thermal, electrical issues at customer site
Travel % Must be willing to travel locally approximately 40% – 50% of the time
Security US Citizen or permanent Resident Required – Yes, it is required
Planning and Decision Making
Ability to manage many projects, tasks, and meet deadlines
Responsible for making final technical decisions and approvals for projects
Ability to exercise sound judgment in making business decisions
Impact and Scope
Responsible for individual customers in Americas region as well as coordination with global counterparts related to non‑Americas customer sites and subcontractors
Identified training mandatory for the role to be completed competently
Bachelor’s degree in mechanical or electrical engineering and/or direct professional experiences in a related background of 3‑5 years required. On the job training will also be provided.
Ability to effectively use all Microsoft Office products—Outlook, Excel, Word, PowerPoint, Teams
Key Internal & External Stakeholders & Relationships
External: Direct customers as well as customer equipment vendors such as ATE tester, handler and prober
Internal: Sales, CSR, RD&T/Eng, QA, PLM are primary and most other Smiths departments as needed.
Other Requirements
Ability to use manual and electric hand tools, microscopes, and have fine motor skills for spring probe replacement and/or repairs
Additional Information All your information will be kept confidential according to EEO guidelines.
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
Compensation $80,000-$80,000 per year
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Compétences linguistiques
- English
Avis aux utilisateurs
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