Restaurant Shift Manager

Why Join M&J Management/McDonald's?

What if your next leadership opportunity was with the family-owned McDonald's organization founded by the inventor of the Big Mac?

M&J Management, founded by Michael "Jim" Delligatti, has proudly served Western Pennsylvania for more than 50 years. As a fourth-generation McDonald's franchise organization operating 17 restaurants across Allegheny, Armstrong, Butler, Mercer, Venango, and Westmoreland counties, we're passionate about developing great leaders who create exceptional experiences for our guests and our employees.

Are you a natural leader who thrives in a fast-paced environment and enjoys developing people while delivering exceptional guest experiences? M&J Management is looking for motivated Shift Managers to lead successful shifts, coach team members, and help create a positive culture where both employees and guests thrive.

If you're ready to build leadership experience, develop your career, and make a difference every day, we'd love to meet you!

What Would You Do?

As a Shift Manager, you'll lead restaurant operations during assigned shifts while ensuring excellence in Quality, Service, Cleanliness, and Value (QSC&V). You'll coach and support crew members, maintain operational standards, and create an environment where guests receive outstanding service every visit.

Responsibilities Include:

• Lead restaurant operations during assigned shifts.
• Coach, develop, and motivate crew members to perform their best.
• Deliver exceptional customer service and create memorable guest experiences.
• Ensure food quality, food safety, sanitation, and cleanliness standards are consistently met.
• Monitor labor, productivity, and operational performance throughout each shift.
• Maintain a safe, secure, and organized work environment.
• Support inventory management and proper product handling.
• Assist with training and onboarding new team members.
• Communicate effectively with fellow managers to ensure smooth shift transitions.
• Help achieve restaurant goals for service, operations, and profitability.
• Foster a positive, respectful, and inclusive team culture.

What We're Looking For

We're looking for leaders who:

• Enjoy coaching and developing others.
• Lead by example with a positive attitude.
• Thrive in a fast-paced, team-oriented environment.
• Have strong communication and problem-solving skills.
• Are dependable, organized, and able to make decisions under pressure.
• Previous leadership experience in restaurant, retail, or hospitality is preferred but not required.
• Must be at least 18 years of age.

Benefits May Include:

• Competitive pay
• Flexible scheduling
• Paid vacation and paid time off
• Medical, dental, and vision insurance (eligibility requirements apply)
• 401(k) retirement savings plan
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
• Leadership development and management training
• Career advancement opportunities within our growing organization
• Employee meal discounts
• Recognition and incentive programs
• Supportive, team-focused culture

Grow Your Career With Us

Many of our leaders started as crew members and advanced into management through hard work, coaching, and development. Whether you're looking to build leadership skills or pursue a long-term career, M&J Management provides the training and opportunities to help you succeed.

Take the next step in your career. Apply today and grow with M&J Management!

Franchise Disclosure

This restaurant is independently owned and operated by an M&J Management franchisee. If hired, the franchisee will be your employer, not McDonald's USA. The franchisee is solely responsible for all employment matters, including hiring, compensation, scheduling, supervision, discipline, and termination. McDonald's USA does not receive employment applications for franchise restaurants and is not involved in employment decisions made by the franchisee.

This job description is intended to provide a general overview of the position and does not include every duty or responsibility required. Team members may be asked to perform additional responsibilities as business needs require.