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Quality Assurance & Customer Experience Analyst

ASM Research, An Accenture Federal Services Company
  • US
    Washington, Utah, United States
  • US
    Washington, Utah, United States

À propos

ASM Research, An Accenture Federal Services Company, seeks a Quality Assurance Specialist in Washington, D.C. This role involves monitoring customer interactions and analyzing feedback to enhance overall customer experience. You will validate algorithms, provide feedback, and identify quality issues. The ideal candidate has 2-5 years in a call center, experience with monitoring software, and strong problem-solving skills. The position offers a salary ranging from $20.00 to $25.00 per hour.
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  • Washington, Utah, United States

Compétences linguistiques

  • English
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