10622 - Client Services Consultant

Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive industry. As a key affiliate, we provide cutting-edge IT services and support to top brands including Kia, Genesis, Hyundai Translead, Hyundai Mobis, Hyundai Capital, and Glovis. HAEA offers a truly global and collaborative environment. Here, you'll drive innovation, boost operational efficiency, and help shape the future of mobility for the Hyundai Motor Group. At HAEA, we understand that IT is the cornerstone of today's fast-evolving digital world. By uniting all IT resources under one roof, we deliver consistent, top-quality solutions while serving as the crucial information link between Hyundai's Global Headquarters and North American operations. If you're passionate about technology and eager to make a real impact at a world-class company, Hyundai AutoEver America is the place to grow your career.

Role Overview: Responsible for leading and delivering connectivity service-related business planning and strategy. This role focuses on wireless and vehicle connectivity domains, B2B operations, and consulting with Hyundai Motor Group affiliates. Acts as a key advocate for client business units and manages client and partner engagements.

Key Responsibilities:

• Lead projects related to account management, client services, and partner management
• Serve as consultant to enhance telematics services for HMG client companies
• Coordinate internal teams for proposal development
• Manage contract creation, negotiation, and enterprise agreements
• Act as primary client contact for connectivity service inquiries
• Maintain client communication regarding service implementation and operations
• Manage business analysts as applicable
• Develop wireless usage forecasting models
• Negotiate wireless pricing with carriers
• Develop customer pricing strategies aligned with business goals

Basic Qualifications:

• Bachelor's degree in a related field
• 10+ years of relevant experience (telematics, IT, automotive, or related industries)
• 7+ years in business strategy or technology projects
• Strong problem-solving and analytical skills
• Excellent interpersonal and communication skills
• Ability to manage multiple stakeholders and projects
• Strong organizational and detail-oriented mindset

Preferred Qualifications:

• Master's degree
• Consulting experience
• Telecommunications expertise
• Experience with contracts, pricing models, and vendor management
• PMP certification is a plus

Salary range: $103,170 - $158,873

In addition to a competitive salary, this position offers a fantastic benefits package that includes comprehensive medical/dental coverage, generous PTO, education assistance, and annual merit increase eligibility.

Team Culture: Our team thrives on collaboration, innovation, and continuous learning. We foster a supportive environment where every member is encouraged to share ideas and contribute to problem-solving. We value:

• Passion for Technology
• Agility
• Teamwork
• Growth
• Inclusivity