Systems Administrator (TANTUS)

Sikich

Washington, Utah, United States

Washington, Utah, United States

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À propos

Systems Administrator (US – Washington, DC) Position Summary: This role provides infrastructure support for enterprise Windows environments, cloud services, and network security systems. It reports to the IT Operations Manager, functions as a system owner, and performs Tier 2 support, handling both reactive troubleshooting and proactive systems administration. The position is client‑facing, on‑site in Washington, DC, with a hybrid schedule of three days a week. A U.S. Citizen with an ACTIVE Public Trust or higher clearance is required.
Responsibilities
Windows Server Administration: Manage on‑premises and hybrid Windows Server environments, including user account administration, group policy management, file sharing, backup verification, and routine server maintenance.
Windows Workstation Management: Deploy, configure, and maintain Windows 10/11 workstations; manage driver updates, application deployment, and endpoint compliance.
Computer Imaging & Gold Images: Build and maintain Windows gold images; conduct system imaging for new deployments and refreshes; troubleshoot imaging failures.
Vulnerability Management: Execute vulnerability scanning and remediation workflows; assist with patch deployment using Windows Update and third‑party tools; track remediation progress and document closure.
Azure Cloud Operations: Support Azure Virtual Desktop (AVD) environments; manage VM provisioning, patching, and troubleshooting; maintain Azure infrastructure supporting Windows Server and workstations.
Third‑Party Application Management: Monitor and manage licensed applications; coordinate software updates, license compliance, and retirement; troubleshoot application conflicts and work with vendors as needed.
Tier 2 Deskside Support: Escalate user support for complex technical issues; provide remote troubleshooting and occasional on‑site visits for hardware replacement and configuration issues.
Documentation & Communication: Document system configurations, troubleshooting steps, and procedural changes; provide clear handoff notes to the team and elevate issues with full context.
Finesse Unified Works (UWF) Administration: Manage Finesse UWF application configurations and integrations with Cisco UCCX contact center systems; process workflow change requests; configure and troubleshoot application functionality; document configuration changes.
Qualifications / Requirements
U.S. Citizen
ACTIVE Public Trust or higher clearance required
Hybrid position: 3 days per week on site in Washington, DC
3+ years hands‑on IT support or systems administration experience
Knowledge of vulnerability scanning tools (e.g., Nessus, Qualys, OpenVAS)
Experience with system imaging or deployment tools, Intune, SCCM, WSUS
Exposure to Azure or similar cloud platforms
CompTIA A+, Network+, or Security+ certification (or in progress)
Familiarity with AI tools and modern collaboration platforms (e.g., Copilot Chat, 365, Claude, Codex, Qwen, Gemini)
Understanding of automation scripts (PowerShell, Python, Power Automate, UI Path)
Salary Transparency The midpoint of the salary range for this role is $65,000. Final compensation may vary based on experience and geographic location.
Benefits & Perks
Flexible Time Off (FTO) policy with activation on the first day of employment
Paid holidays throughout the year
Comprehensive wellness program with reward incentives
Flexible work arrangements
Health, dental, vision, life, and accident/death/disability insurance options
HSA employer contribution
Eleven paid holidays annually
Parental Bonding Leave program covering birth, adoption, and foster children
401(k) with employer contributions
Tuition reimbursement
Employee referral bonus program
Client referral bonus program
Pet insurance
Community volunteer program (up to four paid hours annually)
Equal Opportunity Employer Tantus, a Sikich Subsidiary is an Equal Opportunity Employer (M/F/D/V) and complies with all state pay‑transparency laws.
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Washington, Utah, United States

Compétences linguistiques

English

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