Manager, Project Management

Req number:

Employment type:

Worksite flexibility:

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

Job Description

We are looking for a Senior Project Manager to oversee a diverse portfolio of projects and drive organizational success through operational excellence. This position will be full-time and hybrid in Newark, DE.

What You'll Do

• The Senior Project Manager will serve as a senior leader within the Project Management Office, reporting to the PMO Director, ensuring that organizational goals are executed seamlessly

• You will work closely with the Project Director to serve as a liaison for executive leadership teams (ELT) and C-Suite stakeholders, translating strategy into actionable plans and outcomes

• Oversee a comprehensive portfolio of projects, ensuring alignment with organizational objectives and financial goals

• Establish and implement standards, methodologies, and best practices to ensure consistency and high-quality deliverables across all projects

• Manage portfolio schedules and optimize resource allocation to address bottlenecks and maintain seamless project execution

• Lead and mentor a team of Project Managers, Business Analysts, and other project staff, fostering a culture of accountability, collaboration, and professional growth

• Conduct performance evaluations, provide actionable feedback, and serve as an escalation point for resolving complex challenges

• Collaborate with the Project Director to serve as a liaison for ELT and C-Suite stakeholders, ensuring clear communication and alignment on strategic goals

• Facilitate steering committee meetings and executive planning sessions, delivering actionable insights and driving decision-making at the highest levels

• Oversee portfolio budgets, ensuring cost-effectiveness and alignment with organizational financial targets

• Manage relationships with external vendors, consultants, and partners, ensuring SLA compliance and delivering exceptional results

• Develop and present executive dashboards and reports, providing visibility into health, risks, budget variances, and predictive insights

• Use data analytics to support leadership in prioritizing projects and making informed decisions on resource allocation

• Lead and govern enterprise IT Business Management functions including strategy, budgeting, intake/prioritization, and workforce planning to ensure investments are aligned to value-creation goals

• Conduct technology assessments, current-state/gap analyses, and develop multi-year roadmaps with investment plans, governance frameworks, and KPI structures

• Implement risk management frameworks with KPI-driven reporting to proactively mitigate disruptions and improve predictability across the portfolio

• Lead and support Salesforce implementation projects, including requirements gathering, UAT coordination, data migration/conversion activities, go-live planning, and post-implementation support

• Oversee data conversion activities across system implementations, ensuring data integrity, validation, and readiness for cutover; develop and track conversion plans with clear owners and acceptance criteria

• Design and maintain Power BI dashboards and reporting solutions to provide real-time visibility into portfolio health, project status, and operational KPIs for leadership and stakeholders

What You'll Need

Required:

• 10+ years of project management experience, including 4+ years at a senior-level leadership role managing portfolios, teams, and strategic initiatives

• Bachelor’s degree in Business, Engineering, or a related field

• Advanced proficiency in project management tools and executive reporting systems such as MS Project, Smartsheet, Tableau, or Power BI

• The ideal candidate brings a proven track record in enterprise IT governance, and driving disciplined adherence across portfolios

• Exceptional leadership, negotiation, and interpersonal skills, with a proven ability to communicate and influence at the executive leadership level (ELT)

• Strategic thinking and problem-solving capabilities, with the ability to drive results across multiple teams and projects

• Background in process automation and operational improvement with measurable outcomes (e.g., cycle-time reduction, manual effort elimination)

• Experience with Salesforce implementations (e.g., requirements gathering, UAT coordination, go-live support) or strong familiarity with Salesforce platforms and processes; ability to coordinate across business stakeholders, system integrators, and technical teams

• Demonstrated experience managing data conversion/migration activities and building Power BI reporting solutions to support executive decision-making

Preferred:

• Master’s degree or MBA

• Familiarity with enterprise financial planning tools (Anaplan, Adaptive, or Hyperion) and ITSM platforms (ServiceNow, Jira)

• Relevant certifications preferred: PMP, CSM (Certified ScrumMaster), ITIL, Six Sigma Green Belt or higher, or equivalent

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

EEO Statement

It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.