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Analytics CoordinatorInside Higher EdAugusta, Georgia, United States
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Analytics Coordinator

Inside Higher Ed
  • US
    Augusta, Georgia, United States
  • US
    Augusta, Georgia, United States

À propos

Job Summary The Analytics Coordinator supports the organization and execution of tasks ultimately reflected in the Institutional Analytics Roadmap and Institutional Survey Scheduling Calendar. By using project and change management methodologies, this coordinator will track analytics products and survey initiatives through every phase of development, launch operations, ensure quality control pertaining to data access and design, and communicate on all deliverables.
Responsibilities
INSTITUTIONAL ANALYTICS PRODUCT COORDINATION: Uses the institution's standardized project and change management methodologies and templates to develop, track, plan, and communicate university analytics products reflected in the Institutional Analytics Roadmap. Develops comprehensive project plans, including schedules, work breakdown structures, and timelines. Coordinates the formal vetting and approval process for analytics products through meticulous communication and record-keeping of progress. Monitors every step of the analytics project checklist and stays ahead of upcoming analytics products updates reflected in the Institutional Analytics Roadmap. Works closely with the Director of Institutional Analytics to support internal teams and customers. Coordinates and prepares for meetings (e.g., scheduling and agendas). Records specific action items and decisions reached during meetings. Ensures all action items are documented and clearly communicated to the responsible parties. Works with the Director of Institutional Analytics to continuously improve the existing Institutional Analytics project and change management materials so they properly support the data community (e.g., how to request access to apps, how to provide feedback on apps). Ensures all project documentation is complete and securely stored.
INSTITUTIONAL SURVEY COORDINATION: Coordinates institutional administrative survey processes by implementing project and change management methodologies, which generally involve facilitating communications, recording decisions for survey scheduling approval with requestors and Designated Senior Officials, and updating the Institutional Survey Scheduling Calendar. Provides support for a set of standardized, scheduled evaluations, assessments, and benchmarking surveys. Schedules recurring survey administrations and carries out the planning tasks prior to launch. Monitors survey traffic on behalf of the institution for possible collisions based on known recurring disseminations. Supports vendor relationships for tools required for survey administration. Ensures all survey approval documentation and target audience lists are securely stored.
DESIGN STANDARDS & DATA VISUALIZATION: Reviews analytics tools using Augusta University Data Design Standards to ensure end users have a cohesive institutional dashboard experience and works with analysts to ensure analytics tools are aligned with the data design standards. Monitors trends in data visualization and recommends strategic directions to Institutional Effectiveness as they may impact our standard operating procedures for developing analytics tools. Represents the university at conferences and workshops related to data analytics and visualization project organization.
TRAINING & COMMUNICATIONS: Coordinates analytics training and develops training materials for the campus community regarding Augusta University's Data Design Standards and understanding Augusta University's analytics environment. Develops strategic communications plans and corresponding content customized to the purpose and audience of the analytics product or survey initiative (e.g., scheduling subscriptions). Communicates project and survey statuses (e.g., response rates) to stakeholders. Updates the Institutional Analytics website with Power BI apps, training resources, and announcements. Updates IE's Survey Research website. Develops standard operating procedures.
Performs all other duties as assigned.
Required Qualifications Bachelor's degree from an accredited college or university and a minimum of two years of experience in project coordination, operations support, or a related role involving planning, tracking, and communicating tasks, projects, or processes.
Preferred Qualifications
Bachelor's degree or Master's degree from an accredited college or university in information design, data science, UX/UI, graphic design, or related field.
Experience in a higher education environment.
Proficiency with task tracking (e.g., Microsoft Planner) and survey software.
Proficiency with Microsoft Excel.
Knowledge, Skills & Abilities
Detail-oriented with strong prioritization and organizational skills.
Ability to maintain confidentiality and exercise sound judgment under pressure.
Proven ability to develop collaborative relationships with various groups and earn the respect of leadership.
Shift/Salary/Benefits
Shift: Days; Monday through Friday (Work outside of the standard business hours may be required).
Salary commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position.
Recruitment Period: Until Filled.
Full-time benefits-eligible employees may elect health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), earned vacation time, sick leave, and 13 paid holidays. Full-time employees employed more than six months may be considered for the Tuition Assistance Program.
Conditions of Employment
All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.
If applicable based on duties, the candidate will also need to have a credit check completed for Positions of Trust and/or approved departmental Purchase Card usage.
Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.
For Faculty Hires: Final candidates must provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those trained by a foreign institution must also provide an educational/credential evaluation.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive information by exercising sound judgment and adhering to cybersecurity and privacy policies during employment and beyond.
Equal Employment Opportunity Augusta University is a proud equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
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  • Augusta, Georgia, United States

Compétences linguistiques

  • English
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