Team Leader

At Chick-fil-A Matteson, our mission is to increase opportunities to ourselves, team, and community. That means we want to invest in YOU and in YOUR FUTURE while serving great food and making a positive impact in our community. We are looking for humble, team-oriented, energetic, and driven team members who want to grow with us. As a Team Leader, you will support the FOH or BOH team and ensure the restaurant is being led successfully.

Position Type: Full-time

Salary $18 - 22/Hr

Health insurance

Dental insurance

Vision insurance

Employee discount

Paid time off

Paid training

Access to Scholarship Opportunities

Excellent Career Advancement Opportunities

Intentional growth and development to help you reach your professional goals

Sunday off every weekend

Responsibilities:

• Prioritize guest service (serving, bagging, prepping, cooking etc. in a timely manner)
• Maintain cleanliness of your work area (kitchen, hospitality or drive-thru)
• Maintain labor and productivity goals
• Stock proactively throughout the shift and assist team as necessary
• Effectively manage and lead a team of people serving our guests while maintaining our operating standards to provide the best hospitality and guest experience.
• Assisting with catering and/or making deliveries
• Coaching, teaching and training team members on policies and procedures and creating a positive work environment for everyone.
• Maintain food safety and cleanliness standards
• Open and/or close the restaurant leading the shift as a key holder
• Demonstrate a passion for the business and managing the overall operations

Requirements:

• Minimum 18+ years old
• Minimum of 1+ years of leadership experience managing teams, executing business plans, balancing food and labor costs
• Experience with developing talent, coaching, performance conversations, and progressive discipline
• Minimum of 1+ years' experience in the quick service, hospitality, and customer care industry
• Team-oriented
• Friendly
• High Integrity
• Great Customer Service
• Ability to multi-task and work well under pressure
• Must be willing and equipped to work outside
• Must be available to work a minimum of 5 days including Friday and Saturday, minimum of 40 hours a week to full-time

Behavior Characteristics:

• Work a maximum of up to forty hours + overtime (if needed) per week in the restaurant
• Allocate at least two hours per week to planning
• Focus on systematically and effectively communicating store goals and important info to Team Members
• Combine critical thinking and practical leadership to create a culture of innovation
• Effectively coach and give direction,
• Intentionally and methodically grow and nurture relationships with the staff
• Be able to connect with a multicultural team
• Enthusiastically and passionately lead the team

Employment Promise: At Chick-fil-A Matteson, you will have a meaningful work experience where you are cared for and that will offer you opportunities to grow, both personally and professionally.