QA Manager

Vitaflo International Ltd

Liverpool, England, United Kingdom

Liverpool, England, United Kingdom

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À propos

Company description: Vitaflo (International) Limited For more than 25 years, Vitaflo has developed innovative specialised clinical nutritional products for inherited metabolic disorders, pediatric?kidney disease, and specialised diets such as the ketogenic diet. Vitaflo products offer patients choice, flexibility, and convenience. We combine the latest medical research, together with insights on changing modern lifestyles to best support patients in the compliance of restrictive therapeutic diets. Vitaflo continues its mission of Enhancing Lives Together with research and development at the heart of what we do. Job description: Founded in 1997, Vitaflo develops specialised clinical nutrition products for patients with inherited metabolic disorders, paediatric kidney disease and those requiring specialist diets, including the ketogenic diet. With a global presence, our research and innovation are driven by the needs of the patients we serve. Behind our products is a dedicated and collaborative team, united by a shared passion to make a meaningful difference to patients lives. This dedication is reflected in our people90% of employees said in our 2025 survey that they are proud to work at Vitaflo. Our mission, Enhancing Lives Together, sits at the centre of our business, guiding our decisions, our innovation, and our commitment to patients and their families. Quality Assurance Manager We are currently looking to recruit aQuality Assurance Manager to work at our Liverpool Headquarters on afull time,permanent contract. Reporting into the Quality Manager, you will lead and develop the Quality Assurance Team, ensuring our products and manufacturing processes consistently meet regulatory, customer, and internal quality standards. You will provide quality oversight across production, warehousing, and our co-manufacturing network, maintaining a strong culture of compliance while driving continuous improvement across the supply chain. You will be responsible for quality assurance activities including non-conformance management, customer complaints, quality investigations, and the effective management of co-manufacturer quality relationships, helping to ensure the highest standards of product quality, food safety and regulatory compliance. What will you do? As the Quality Assurance Manager, your main responsibilities will consist of the following: Manage and lead direct reports to achieve the operational goals of the department and driving growth through individual development plans Promote a strong quality culture across the department and wider business through quality awareness, accountability and continuous improvement Lead investigations into non-conformances, customer complaints and adverse events using structured root cause analysis, ensuring timely and effective resolution. Monitor key quality assurance parameters and trend data to identify risks and drive performance of suppliers and co-manufacturers whilst maintaining strong relationships Act as HACCP Team Leader for the Glycosade facility and pilot plant, ensuring robust food safety systems and compliance Drive GMP excellence through auditing, ensuring compliance, identifying opportunities for improvement and delivering timely closure of corrective actions. Manage site quality assurance programmes, ensuring effective oversight of allergen management, Mandatory Allergen Declarations (MADs), pest control, and other quality compliance processes to maintain product integrity and regulatory compliance Oversee the approval of suppliers and raw materials, ensuring compliance with food safety, quality and regulatory requirements. Support business readiness for external audits including ISO9001, FSSC22000 and FDA audits. Provide technical quality support for new products, process changes and other change management activities Support in the development continuous improvement of quality systems, policies and procedures across the business. Who are we looking for? Essential University Graduate (preferred Microbiology, Chemistry or Food Sciences related disciplines) or equivalent experience Flexibility for frequent travel and at short notice when required Proven experience in leading, motivating and developing a team Strong knowledge of Quality Management Systems (QMS), GMP, HACCP and FSSC 22000 requirements. Experience leading quality investigations and root cause analysis Experience managing customer complaints, adverse events , non-conformances and quality assurance processes within a manufacturing environment. Excellent organisational skills with the ability to prioritise and manage multiple activities. Strong communication and stakeholder management skills, with the ability to influence at all levels of the business. Good understanding of various manufacturing technologies, such as dry powder blending, can/sachet filling, aseptic liquid processing, infant nutrition requirements, and zoning Desirable Knowledge of continuous improvement methodologies Auditing Experience (Supporting or Leading) Familiarity with data analysis and reporting tools such as Power BI. Understanding of validation activities (cleaning, heat treatment, shelf-life, verification programmes) What we offer? Competitive salary 25 days annual leave (pro rata for part time) plus bank holidays and Christmas shut down Discretionary bonus scheme (subject to qualifying period) Gym membership/allowance (subject to qualifying period) Employer pension contribution (3% rising to 5% subject to qualifying period then matched to a maximum of 10%). Employee minimum contributions apply Private healthcare (subject to qualifying period) Volunteering opportunities Cycle to work scheme (subject to qualifying period) At Vitaflo (International) Ltd, our values are rooted in respect - for our employees, our customers and our patients. That's why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. We are committed to equal opportunity for all, and we may collect relevant anonymized data for monitoring purposes during our candidate registration process.
TPBN1_UKTJ

Liverpool, England, United Kingdom

Compétences linguistiques

English

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