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Sales Manager4 LZB Retail, Inc.Spokane, Washington, United States
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Sales Manager

4 LZB Retail, Inc.
  • US
    Spokane, Washington, United States
  • US
    Spokane, Washington, United States

À propos

Job Summary A pivotal leader responsible for driving sales growth and fostering a high‑performing sales team. The role involves executing personnel and store sales initiatives to achieve revenue targets while consistently upholding the company’s ethos of prioritizing people, optimizing processes, delivering exceptional products, and reinforcing the brand’s core values. Key Responsibilities Process Achieve or surpass store and individual sales goals, annual operating benchmarks, and personal objectives. Promote the In‑home design program. Champion and role‑model the selling process by overseeing interactions on the sales floor and evaluating team performance.
People Provide coaching, training, and support to sales teams to improve sales techniques, strategies, and overall performance. Ensure staff deliver exceptional customer service, building long‑term relationships that enhance loyalty and satisfaction. Build a motivated and cohesive team by recognizing achievements, addressing concerns, and promoting a culture aligned with company values. Recruit, train, and mentor staff to ensure they meet sales targets while fostering a positive work environment.
Brand Advocacy Ensure the store and team consistently reflect the company’s brand image, values, and customer experience standards. Champion the delivery of a branded customer experience, ensuring layout, product presentation, and employee interactions align with brand guidelines. Support company‑wide marketing initiatives and promotions, ensuring they are executed correctly and in line with the brand’s positioning.
Operations Resolve customer concerns and other issues that may interfere with efficient sales operations. Support planning and execution of sales promotions and events. Collaborate with support teams to ensure flawless execution of operational excellence. Ensure proper execution of all existing and new systems and administrative procedures. Uphold brand visual standards in the store, ensuring cleanliness in employee and customer areas.
SCOPE & IMPACT This position holds significant influence over the store’s financial health, team morale and development, operational efficiency, and the overall customer experience and reputation in the community. Compensation Training Pay: $20 per hour for 2 to 6 weeks (no commission). Base Salary: $26,000 per year. Commission & Bonus: Uncapped commissions on written sales 1%–6% based on performance relative to goals; commission percentage increases as performance improves. Monthly bonus opportunity up to $1,500 based on achievement of store sales goals. Benefits Health Insurance through Blue Cross/Blue Shield & Optum for prescriptions, in‑network dental and vision. Paid vacation, 9–11 paid holidays per year, and a prorated two‑week vacation as a new hire. 401(k) with company match up to 6%. Disability, life and AD&D insurance. Paid bonding leave and paid training. Health Savings Account with tax‑free contributions. Tuition reimbursement up to $5,250 per calendar year. Employee Assistance Program (free counseling, financial and legal resources). Minimum Requirements Education: High School diploma or GED equivalent. Experience: 1–3 years in a business unit with a retail sales emphasis. Skills: Proficiency in Microsoft Office 365, financial understanding, interpersonal communication, analytical abilities, goal orientation, team management, and customer service. Ability to work the schedule and hours dictated by business needs, including evenings, weekends, and holidays. Preferred Requirements Experience managing in a retail environment with a strong focus on sales. Strong business acumen. Advanced interpersonal and communication skills with experience building effective relationships. Physical Demands / Work Environment Ability to lift or carry up to 50 pounds. Ability to stand for long periods, sit, walk, bend, and stoop. Use of repetitive hand motions, hearing, and listening. Exposure to indoor environmental conditions. Must pass background and drug screen. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Duties, responsibilities, and activities may change at any time with or without notice. Equal Employment Opportunity Statement At La‑Z‑Boy Incorporated, we are an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service and quality products. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We are committed to fostering an environment where all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If a qualified individual may need an adjustment to the application or interview process due to a disability, a reasonable accommodation can be requested by contacting the recruiting team.
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  • Spokane, Washington, United States

Compétences linguistiques

  • English
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