Lead Product Manager

We are seeking an experienced and strategic Lead Product Manager to drive the evolution of our loyalty execution platform. This role sits at the intersection of product management, customer loyalty strategy, artificial intelligence, client engagement, and market intelligence. The ideal candidate will play a critical role in shaping our loyalty technology roadmap by capturing market insights, understanding client and prospect needs, and translating those inputs into innovative product capabilities that deliver measurable value. This individual will identify emerging trends in customer loyalty and engagement. They will anticipate future market needs and help define AI's role throughout the loyalty experience. The goal is to build more personalized, relevant, and effective customer interactions. The successful candidate combines deep loyalty marketing expertise with a strong background in SaaS product development and execution.

Responsibilities

• Product Strategy & Roadmap Development
• AI & Personalization Strategy
• Market & Industry Intelligence
• Customer & Prospect Insights
• Product Development & Execution

Qualifications

• Required Qualifications
• Preferred Qualifications

When you join us, we'll create something EPIC together. Epsilon is a global data, technology, and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology, and services they need to engage consumers with 1 View, 1 Vision, and 1 Voice. Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging, and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek, and the MRC. Epsilon is a global company with more than 9,000 employees around the world. Our pillars aren't just words. They're how we show up every day. People centricity: We focus on employee well-being in an environment where colleagues truly care about each other. Collaboration: We work together, support one another, and collectively achieve goals. Growth: There are endless opportunities for growth through learning, development, and career advancement. Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches. Flexibility: We've created a balance between work and personal life, and we encourage adaptability to solve problems creatively. Our values guide us to create value for our clients, our people, and consumers. Act with integrity. Work together to win together. Innovate with purpose. Respect all voices. Empower with accountability.

As an Epsilon employee, you deserve perks and benefits that put you, your family, and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following: Flexible time off (FTO), 15 paid holidays, parental/new child leave, childcare & elder care assistance, adoption assistance, comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling. Epsilon benefits are subject to eligibility requirements and other terms. Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to LeaveofAbsence@epsilon.com to request an accommodation. For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.