Line Office Supervisor
- Ephrata, Pennsylvania, United States
- Ephrata, Pennsylvania, United States
À propos
The Supervisor of Power Delivery Line Department oversees daily operations of line and fiber-optic functions, providing leadership, technical expertise, and direction to staff and contractors. This role is responsible for ensuring safe, reliable, and efficient operations through the implementation of safety programs, maintenance strategies, and regulatory compliance standards. This role plans and prioritizes work, supports employee development and engagement, and ensures accountability in performance and outcomes.
In addition, this position manages resources, supports budgeting activities, and evaluates tools and processes to enhance operational effectiveness. Serving as a subject matter expert, the supervisor collaborates with cross-functional teams to drive continuous improvement and maintain system reliability.
Essential duties and responsibilities may include, but are not limited to, the following:
- Supervise and lead staff and contractors in power delivery line and fiber optic operations, ensuring alignment with organizational goals and performance expectations
- Establish, enforce, and continuously improve safety standards through training, field audits, inspections, and corrective action plans.
- Oversee daily operations, ensuring work is completed efficiently, accurately, and in compliance with regulatory requirements.
- Support recruitment, hiring, and onboarding processes to build a skilled and capable workforce
- Foster clear communication and team alignment through regular meetings and ongoing engagement
- Administering employee support functions, including timesheet and leave approvals, account administration and expense reimbursements.
- Develop and implement preventative and corrective maintenance programs to enhance system reliability and performance
- Monitor operational metrics related to safety, quality and efficiency; prepare reports and maintain accurate records
- Evaluate tools, equipment, and resources to improve productivity and meet organizational need
- Assist in budget development, track expenditure, and provide recommendations supported by data and documentation
- Serve as subject matter expert, collaborating with Asset Management, Power Delivery Engineering, and Opex initiatives (Corrective Action, Human Performance, Continuous Improvement)
- Lead Maintenance Engineering and Tree Trimming programs to ensure system reliability and FAC-3 compliance.
- In this position, if needed to operate a GPUD vehicle for business purposes, please refer to the Vehicle/Asset Usage Policy, IS-TA-POL-001.
- Demonstrated commitment to Grant PUD's mission, vision, values, strategic plan, and Grant PUD/IBEW Local 77 Code of Excellence. The incumbent should be familiar with these organizational priorities and behave in a way that aligns with these expectations.
- Understand and adhere to compliance requirements for this position that may include laws, regulations, security guidelines, Grant PUD policies & procedures, as well as NERC/WECC..
- Actively participate in all aspects of our safety program, including but not limited to:
- Following all safety policies and procedures.
- Alerting supervisors and coworkers to unsafe or hazardous working conditions.
- Reporting any safety incidents or close calls within 24 hours to your supervisor; and
- Accepting feedback from supervisors and coworkers regarding your own safety performance.
- Accept responsibility for the safety of all team members and model safe behaviors by:
- Clearly defining and completing performance-focused safety activities required of you and your team.
- Supporting work stoppages by employees when they identify unsafe/hazardous working conditions.
- Acknowledging compliant safety behaviors and good safety performance from members of your team(s).
Required Qualifications (Education, Experience, Licenses & Certifications):
- Bachelor's degree in Electrical Engineering; OR two (2) additional years of relevant experience in lieu of a degree; AND
- One of the following:
- Five (5) years of experience working on line crews performing electrical repair and maintenance, with a valid Journeyman Lineman Certificate; OR
- Ten (10) years of experience managing aerial and underground construction projects.
Preferred Qualifications (Education, Experience, Licenses & Certifications):
- Seven (7) years of journeyman experience on crews performing transmission, distribution power line electrical.
Other Knowledge, Skills & Abilities
Knowledge of electric utility power delivery systems, including line operations, maintenance practices, and fiber-optic infrastructure.
Knowledge of safety regulations, standards, and best practices applicable to utility operations (e.g., OSHA, NESC, FAC-3 compliance).
Knowledge of maintenance planning, asset management principles, and reliability practices.
Knowledge of budgeting processes, resource allocation, and cost control methods.
Understanding of continuous improvement methodologies, human performance principles, and corrective action programs.
Strong leadership and supervisory skills, with the ability to motivate, develop, and hold employees accountable.
Excellent communication and interpersonal skills to effectively engage employees, contractors, and cross-functional teams.
Analytical and problem-solving skills to evaluate complex technical and operational issues and implement effective solutions.
Organizational and time management skills to prioritize work, manage multiple projects, and meet deadlines.
Proficiency in reviewing technical work, reports, and operational data to ensure accuracy and compliance.
Ability to lead and enforce a strong safety culture while maintaining regulatory compliance.
Ability to plan, assign, and oversee work in a dynamic operational environment.
Ability to interpret technical information, policies, and regulations and apply them to real-world situations.
Ability to build and maintain effective working relationships with internal and external stakeholders.
Ability to manage budgets, monitor expenditures, and make data-driven recommendations.
Ability to adapt to changing priorities, support organizational initiatives, and drive continuous improvement.
Physical Requirements
- Position may be eligible for hybrid work arrangement: Yes No
- Majority of work is performed in a standard office setting.
- Some field work may require operation of a vehicle. o Will perform work onsite at the locations of the assigned Business Units
- Typical shift of employees in this position: 8 hours 9 hours 10 hours 12 hours
*For a full list of requirements, the applicant/incumbent should refer to the Physical Capacity Evaluation (PCE).
The statements contained herein reflect general details as necessary to describe the principal functions for this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Compétences linguistiques
- English
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