Assistant General Manager

Diamond Select, Inc. is working with a fabulous Taco Bell team to hire a few managers throughout the greater Tyler, TX area--new restaurants coming! Interested in a fun brand? Apply today!

Your role is to assist the general manager in building a great team that consistently provides the customer with great food and a great experience. Culture is everything--your restaurant should be a great place to work and run smoothly even when you are not there.

Priority: Build Your Team--People

• Find and hire the best team members and shift leads
• Conduct proper orientation and on-boarding
• Follow a training plan to develop a great restaurant team
• Train & develop assistant managers, shift leaders and team members
• Complete restaurant people plans and conduct bench planning sessions
• Conduct manager meetings and team member one-on-ones
• Consistently recognize and reward team member performance
• Ensure conflicts within the restaurant are resolved in a timely manner

Priority: Drive Customer Satisfaction--Customers

• Personally demonstrate positive interactions with customers
• Ensure that customer issues are resolved immediately & effectively
• Schedule correctly to meet the needs of the business
• Coach management team on driving customer satisfaction

Priority: Maintain Process and Discipline Around the P & L--Sales and Profits

• Analyze restaurant's financial performance and create a follow-up plan to maximize profitability without compromising the customer experience
• Manage restaurant budget

*This is a general job description for this position; ask your hiring manager specific company details at your interview