Assistant General Manager

Hawkins Empire is the executive headquarters for multiple divisions, including Proshield Security, Hawkins Sweet Bakery, and Hawkins Empire Outdoors Lodge. We provide centralized leadership, HR, and corporate operations while supporting each division's growth in security, food service, and hospitality. Our mission is to deliver reliable service, strong community impact, and consistent excellence across all Hawkins?branded companies.

The HSB Assistant General Manager supports daily bakery operations, supervises shift leaders and staff, ensures product quality, and maintains a clean, efficient work environment. This role assists the General Manager with staffing, training, inventory, and customer service to uphold the Hawkins Sweet Bakery standard.

• Shift Supervision Support and guide shift leaders and staff

• Daily Operations Ensure smooth bakery operations during all shifts

• Customer Service Oversight Handle escalated customer concerns professionally

• Staff Training Assist with onboarding and coaching new employees

• Quality Control Ensure products meet HSB standards for freshness and presentation

• Inventory Management Monitor stock levels and report shortages

• Cleanliness Standards Ensure all areas meet health and safety requirements

• Opening/Closing Procedures Complete checklists and secure the bakery

• Team Communication Maintain clear communication with staff and management

Requirements

• Leadership experience

• Strong customer service skills

• Ability to multitask

• Reliable and punctual

• Ability to stand for shifts

• Basic food?safety knowledge

Preferred

• Assistant Manager or Supervisor experience

• Bakery or food service background

All your information will be kept confidential according to EEO guidelines.