Quality Control Manager

Executes the quality control program such that continuous production is achieved and product is consistent with established standards.

Essential Functions And Responsibilities:

• Directs workers engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products.
• Plans, promotes, and organizes training activities related to product quality and reliability.
• Investigates customer complaints regarding quality and coordinates necessary actions with Quality Engineers.
• Oversees all the operations in the Quality Control Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees: planning, assigning, and directing work; addressing complaints, resolving problems.
• Focuses on solving conflict. Problems are addressed immediately and corrected as soon as possible, followed-up to ensure the situation has been addressed/resolved, and shared with the supervisor to learn from experiences.
• Monitors, develops, and analyzes metrics and product specifications to evaluate present standards and drive continual improvement activities.
• Formulates and maintains quality control objectives and coordinates objectives with production procedures in cooperation with other plant managers to maximize product reliability and minimize costs.
• Work to reduce and eliminate barriers and obstacles to improve overall cost and scheduling performance.
• Your leadership is expected to make it easier for employees to make quality products and make it easier for customers to do business with GSM.
• Demonstrates responsibility and accountability for creating a professional, safe, and clean environment evidenced by: being at work on time to perform assigned duties, following the policies of Granite State Manufacturing, always wearing safety glasses in designated areas, maintaining a neat and orderly work area, and following safety practices to prevent errors.
• Demonstrates commitment to teamwork by establishing effective relationships and networks with both managers/directors and workers, and collaborating with them to accomplish shared purposes and goals.
• Abides by GSM Code of Ethics and Business Conduct standards and strictly observes all U.S. and foreign laws and regulations.