Office Manager

We are seeking a compassionate and organized Office Manager to join our team at SYNERGY HomeCare, a national agency dedicated to providing wholehearted, life-energizing care to individuals in the comfort of their own homes. As an Administrator/Office Manager, you will be responsible for overseeing office operations, leadership and staff development, client and caregiver relationship management, and more. If you're a motivated and detail-oriented individual with a passion for making a difference in people's lives, we encourage you to apply.

Responsibilities:

• Oversee office operations, ensuring smooth coordination across scheduling, intake, HR, and client services
• Provide coaching, mentorship, and ongoing training to office staff to maintain high performance and consistency with SYNERGY standards
• Build and maintain strong relationships with clients, families, and caregivers while ensuring all documentation is accurate, compliant, and up to date
• Monitor performance metrics, implement process improvements, and ensure goals set by the franchise owner are met or exceeded
• Support the scheduling team by reviewing coverage gaps, ensuring timely caregiver placement, and resolving conflicts or call-offs
• Maintain adherence to state regulations, SYNERGY policies, and documentation standards, including audits, care plans, and client files
• Oversee new hire onboarding, orientation, and training to ensure new hires understand expectations, processes, and care standards
• HR and personnel coordination, including maintaining employee records, tracking credentials, and supporting a positive, professional work culture
• Client intake support, care plan coordination, problem resolution, and operational reporting

Requirements:

• Experience: Two years supervisory or management experience in home care preferred
• Education: Bachelor's degree preferred
• Skills: Leadership skills, human relations abilities, customer satisfaction skills, and organizational skills
• Characteristics: Self-motivated and willing to learn

Benefits:

• Client acquisition bonus - Bonus paid for each new client successfully onboarded, supporting growth and rewarding performance
• Paid vacation - 1 week of paid vacation per year, with accrual and eligibility based on company policy
• Travel allowances - Reimbursement for approved work-related travel and mileage
• Insurance coverage - Employer-provided Liability Insurance, Workers' Compensation, and Unemployment Insurance
• Supportive work environment - Join a mission-driven team focused on compassionate care, operational excellence, and professional growth
• Career development - Opportunities to expand into scheduling, intake, HR coordination, or leadership roles as the agency grows

How to Apply:

If you're ready to join a team dedicated to making a difference in people's lives, apply today!