Business Operations Coordinator

ENFOS is a profitable, bootstrapped SaaS company serving the world's leading industrial enterprises. We operate at a defining moment in our growth: $8M+ ARR, a new flagship office in Chicago's Fulton Market, and an expanding team executing against a plan to reach $100M ARR. We move fast, hold high standards, and build for scale.

This role sits at the center of how the company operates. As Business Operations Coordinator, you are a tactical and strategic operator who keeps the business running cleanly while leadership focuses on growth. You will own a broad and consequential portfolio spanning CEO support, accounts payable, payroll and HR onboarding, event coordination, and administration of the core systems that run the business.

This is not a coordination role or an administrative one. It is built for someone with genuine business acumen, strong financial instincts, and the organizational horsepower to run multiple high-stakes functions in parallel. You will be a direct report to the CEO and a trusted operator across the full leadership team.

What You'll Do:

1. CEO & Executive Support

• Manage the CEO's calendar, inbox triage, travel logistics, and meeting preparation
• Coordinate with leadership team members across time zones to drive scheduling and follow-through
• Own internal and external correspondence on behalf of the CEO with precision and professionalism
• Prepare materials, agendas, and briefing documents for leadership meetings, board updates, and external engagements
• Manage confidential information with the discretion expected of a direct CEO partner

2. Accounts Payable & Financial Operations

• Process vendor invoices, expense reimbursements, and payment runs with accuracy and timeliness
• Maintain vendor records and manage AP workflows in coordination with finance leadership
• Support month-end close activities including invoice reconciliation and accrual documentation
• Own Ramp (corporate card platform) administration: card management, expense categorization, and receipt compliance
• Serve as the day-to-day liaison to ENFOS's banking relationships for operational needs

3. Payroll & HR Onboarding

• Administer payroll processing through Rippling, ensuring accuracy and on-cycle delivery
• Own the new hire onboarding workflow: offer letter coordination, system provisioning, Day 1 readiness, and benefits enrollment
• Manage employee offboarding including system deprovisioning, equipment retrieval, and final pay coordination
• Serve as the primary point of contact with Human Interest (401k) for employee enrollment and plan administration
• Maintain employee records, employment documentation, and HR compliance files with meticulous organization

4. Systems Administration

• Rippling (HRIS, payroll, benefits, device management)
• Microsoft 365 (user provisioning, license management)
• Ramp (corporate cards, expense management)
• Navan (travel and expense booking)
• Workable (applicant tracking)
• Checkr (background screening)
• PandaDoc (contract execution and document management)
• Scribe (process documentation)
• Nextiva (business phone)
• VacationTracker (PTO management)

You will serve as the internal point of contact for access requests, troubleshooting, vendor renewals, and license optimization across this stack.

5. Events & Office Operations

• Plan and execute company events including all-hands meetings, team offsites, client visits, and milestone celebrations
• Own logistics for the Fulton Market office: vendor relationships, supplies, facilities coordination, and Day 1 setup for new hires
• Coordinate team travel and accommodation for company events and conferences
• Manage company swag, branded materials, and gifting programs

Expectations:

• CEO calendar and communications managed proactively with zero dropped balls
• AP processed accurately and on schedule with clean documentation
• Payroll delivered on cycle with no errors and new hires fully onboarded and productive on Day 1
• Core systems administered cleanly: the right people have the right access and nothing falls through the cracks
• Events and office operations run seamlessly with no visible seams to attendees or leadership

The CEO's time is protected, well-organized, and focused on the highest-leverage work