Client Service / Inside Sales RepresentativeCfs Inc • Norton, Ohio, United States
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Client Service / Inside Sales Representative
Cfs Inc
- Norton, Ohio, United States
- Norton, Ohio, United States
À propos
We are looking for a reliable, detail-oriented, and customer focused CSR/Inside Sales Representative to join our team. In this hybrid role, you will provide high-level support to our outside sales team while directly managing client relationships. You will handle everything from initial inquiries and product sourcing to order fulfillment and billing, ensuring a seamless experience for our clients across promotional products, print, direct mail, and fulfillment projects.
This is an excellent opportunity for someone who enjoys both customer service and sales support in a fast-paced, small-company environment where your contributions are highly visible and impactful.
Qualifications
High School diploma with some college or industry related experience preferred.
12+ months office experience preferred.
Ability to interpret general business correspondence, policies, and procedures.
Ability to work effectively within a team or independently.
Effective written and verbal communicator.
Fast and independent learner.
Organized and detail oriented.
Responsibilities
Position reports to the Director of Client Success.
Work with team members to execute various projects to keep up with client needs.
Inventory management tasks: inventory item set up; create and resize images; review receiving reports.
Accurate and timely processing of month end billing activities.
Escalate and inform management of client issues.
Learn and maintain knowledge of CFS policies and procedures.
Assist team members to effectively coordinate projects between departments.
Learn and maintain a working knowledge of all systems.
Assist with office tasks such as create welcome signs, hand out receiving reports, and hand out storage reports.
Foster a positive relationship with peers and all other departments.
Other duties and special projects as assigned.
Benefits
Full-time position with competitive pay and benefits.
We offer training, excellent benefits including tuition reimbursement, and growth potential.
Salary commensurate with experience.
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Compétences linguistiques
- English
Avis aux utilisateurs
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