Client Experience Manager- Exploring Graphics

Exploring Graphics is seeking a highly connected, results-driven Client Experience Manager to drive revenue growth and expand our presence within the trade show, exhibit, experiential marketing, and large-format graphics industries in Las Vegas and surrounding markets.

This role is designed for a proven sales professional with established industry relationships and an active book of business within the graphics, exhibits, conventions, events, hospitality, or experiential sectors. The ideal candidate understands the fast-paced demands of the Las Vegas convention and tradeshow market and has a demonstrated ability to secure and grow high-value client accounts.

The Client Experience Manager will be responsible for identifying opportunities, developing strategic partnerships, and bringing new business to Exploring Graphics while positioning the company as a premier provider of custom graphics, branding solutions, and exhibit support services.

• Consistently generates new revenue and qualified opportunities
• Brings established industry relationships and active business opportunities
• Expands Exploring Graphics' footprint within the Las Vegas market
• Develops long-term partnerships with exhibit houses, agencies, brands, and event clients
• Successfully collaborates with production and operations teams to deliver exceptional client experiences
• Maintains strong sales pipeline activity and achieves revenue goals

• Actively prospect, develop, and secure new business opportunities
• Leverage existing relationships and industry contacts to drive immediate sales opportunities
• Develop strategic partnerships within the trade show, convention, hospitality, and experiential industries
• Generate revenue through outbound sales efforts, networking, referrals, and client development
• Identify opportunities for large-format graphics, exhibit branding, event signage, and custom graphic solutions
• Maintain and grow a healthy pipeline of qualified prospects and active opportunities

• Serve as the primary relationship manager for assigned and acquired accounts
• Build trust and maintain long-term client relationships
• Conduct client meetings, presentations, and proposal discussions
• Ensure a high-touch, responsive, and professional client experience
• Identify repeat business and upsell opportunities within existing accounts

• Represent Exploring Graphics at industry events, networking functions, conventions, and trade shows
• Maintain visibility within the Las Vegas convention and experiential market
• Stay informed on market trends, competitor activity, and industry developments
• Position Exploring Graphics as a premier graphics and branding partner

• Work closely with estimating, production, project management, and installation teams
• Assist in aligning client expectations with production capabilities and timelines
• Support smooth project handoffs from sales through execution
• Advocate for client success while protecting operational efficiency and profitability

• Minimum 5+ years of business development or sales experience within:
• Large-format graphics
• Trade shows and exhibits
• Experiential marketing
• Convention services
• Event production
• Hospitality branding environments
• Established book of business and industry relationships within the Las Vegas market
• Proven history of generating revenue and securing new accounts
• Strong understanding of graphics production processes, materials, timelines, and client expectations
• Experience working with exhibit houses, agencies, convention clients, or experiential brands
• Ability to develop and close high-value opportunities

• Existing relationships with convention centers, exhibit companies, event agencies, or hospitality groups
• Experience working within a fast-paced production or graphics environment
• Knowledge of large-format printing, event branding, signage, and installation processes
• Familiarity with CES, SEMA, MAGIC, NAB, and other major Las Vegas trade shows

• Strong sales and negotiation skills
• Relationship-driven professional with excellent networking abilities
• Self-motivated and results-oriented
• Strategic thinker with strong business acumen
• Excellent communication and presentation skills
• Highly organized and proactive
• Ability to thrive in a deadline-driven environment

• Combination of office, production floor, client-site, and event environments
• Frequent local client meetings and industry networking
• Some travel may be required
• Fast-paced, deadline-driven graphics and events environment
• Flexibility to support client and show schedules as needed

• Join a growing and respected graphics and experiential production company
• Work with major brands, exhibit houses, and event clients
• Be part of high-profile Las Vegas conventions and events
• Competitive compensation structure with growth opportunity
• Collaborative and entrepreneurial work environment
• Opportunity to make a direct impact on company growth and market expansion