NOC Engineer IIBoldyn Networks US Operations LLC • Las Vegas, Nevada, United States
NOC Engineer II
Boldyn Networks US Operations LLC
- Las Vegas, Nevada, United States
- Las Vegas, Nevada, United States
À propos
Passionate about keeping complex network environments running at peak performance? As a NOC Engineer II, you’ll play a vital role in ensuring the stability and reliability of enterprise network systems. Shift: Monday to Friday, 5am PT – 2pm PT. What you’ll be doing
Perform triage to determine severity, impact, and urgency of network incidents. Conduct advanced troubleshooting, complex problem analysis, and root cause analysis (RCA). Validate routing protocol behavior, including BGP, OSPF, and EIGRP (route availability, adjacency states, and failover conditions). Independently troubleshoot and resolve LAN, WLAN, and access infrastructure issues across enterprise environments. Support technologies such as TCP/IP, DHCP, DNS, RADIUS, and wireless networking environments. Work with large‑scale NAT / carrier‑grade NAT environments and load balancers. Collaborate with engineering teams to resolve high‑impact or complex issues. Manage and maintain accurate incident tickets, documenting troubleshooting steps and findings. Ensure SLA and KPI adherence throughout the incident lifecycle. Manage incidents and standard changes independently while identifying recurring issues and trends. Complete end‑of‑shift handovers in accordance with operational processes. Communicate clearly with internal teams and external stakeholders, translating technical concepts for varied audiences. Act as an operations liaison between engineering teams and customer stakeholders. What you’ll bring
Bachelor’s degree in engineering, information technology, or equivalent experience. CCNA‑level networking knowledge required. Proven experience troubleshooting enterprise LAN and WLAN environments. Working knowledge of routing protocols including BGP, OSPF, and EIGRP. Experience supporting DNS, DHCP, RADIUS, and related network services. Strong proficiency in TCP/IP, IP addressing, SSH, and Telnet. Ability to independently troubleshoot and resolve complex technical issues. Strong documentation and communication skills. Ability to operate with a high degree of autonomy and make real‑time decisions. CCNP preferred. Wireless certifications preferred. Experience with NAT appliances, load balancers, or carrier‑scale network environments. Benefits
Salary: $68,000 – $75,000 per year. Annual bonus. Learning and development opportunities. Flexible working opportunities. Competitive benefit packages. Paid parental leave. Vacation starting at 15 days, increasing with length of service. 10 days paid sick leave. 4 days off each year for volunteer work. Diversity recognizes the ways we differ. Our backgrounds, perspectives and experiences are what make us unique. It’s important to us, to our future, to build a workforce that’s representative of the societies we serve so that we can listen, learn, and understand how to solve our customers’ problems in the smartest ways possible. We welcome applications from any race, age, gender, background, or religion.
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Compétences linguistiques
- English
Avis aux utilisateurs
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