Information Technology Generalist 1 - SCI ChesterCommonwealth of Pennsylvania • New York, New York, United States
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Information Technology Generalist 1 - SCI Chester
Commonwealth of Pennsylvania
- New York, New York, United States
- New York, New York, United States
À propos
This position supports computer systems, software, and network operations throughout the institution to ensure users can perform their work effectively. The role helps maintain reliable technology and provides hands‑on assistance with daily IT needs. As a Information Technology Generalist 1, you will perform the following duties:
Responsibilities
User Support: Assist staff and inmates with computer hardware, software, and file transfers while identifying technology needs
Problem Diagnosis: Troubleshoot hardware and software issues, run diagnostic tools, and coordinate solutions with technical staff or vendors
System Configuration: Set up and install computers, software, and network components according to agency requirements
Inventory Maintenance: Track computer equipment, update records, and complete annual inventory reviews
Network Assistance: Troubleshoot connectivity issues, support LAN operations, and help maintain reliable network performance
Training Delivery: Provide instruction on hardware, software, and new systems for users throughout the institution
Work Schedule and Additional Information
Full‑time employment, 37.5‑hour work week
Work hours are 8:00 AM to 4:00 PM, Monday‑Friday, with a 30‑minute lunch
Telework: not an option in this position
Salary: new Commonwealth employees begin at a starting annual salary of $59,345.00 (before taxes)
Qualifications
Three years of information technology experience in applications development or maintenance, networking or desktop services, web site development or design, or other IT support/administration services; or
One year as an Information Technology Trainee or Technician (Commonwealth or equivalent federal title); or
One year of experience in the cited IT areas and an associate’s degree in any IT field; or
An equivalent combination of experience and training
Other Requirements
Successful completion of basic training in Elizabethtown, PA is required
You must meet the PA residency requirement
You must be able to perform essential job functions
Legal Requirements
Must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements
Equal Opportunity Employer Statement The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
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Compétences linguistiques
- English
Avis aux utilisateurs
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