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CX Content Architect & Knowledge Base Lead

Roadie
  • US
    New York, New York, United States
  • US
    New York, New York, United States

À propos

Roadie, a UPS company, is seeking a CX Content Specialist to develop high-quality internal and external content that supports the Customer Experience team. This role involves auditing and refining content for clarity and usability while collaborating with cross-functional teams to ensure alignment with brand standards. The ideal candidate will have a Bachelor's degree in a related field and 2+ years of relevant experience, particularly with Salesforce. Key benefits include 100% company-paid health insurance and unlimited PTO.
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  • New York, New York, United States

Compétences linguistiques

  • English
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