Assistant Hospital Manager

This position primarily focuses on managing the veterinary technician staff with responsibilities that include:

• Directing work flow on the floor
• Cultivate an engaging work environment and maintain our strong hospital culture
• Work cohesively with hospital management and medical teams to aid in the progression of the hospital
• Assists in the educational development of technicians and their skills
• Conduct staff meetings
• Provide opportunities for staff to gain more firsthand experience
• Mentoring technicians within the department
• Medical supplies ordering and inventory management
• Controlled substances management
• Medical equipment maintenance management.
• Resolve conflicts in a professional and humble manner
• Refining and implementing protocols
• Ensure that VCA polices, guidelines, and recommendations are implemented by all members of the technical staff.

Being in this role means you are a believer in the possibilities of high-quality veterinary medicine and patient carewith the expertise and technical know-how to make them happen.

Having mastered the entire range of vet tech skills yourself, you are a role model for the team. You will work alongside our Veterinarians and Hospital Manager to provide mentorship, ensure the hospital runs efficiently and fosters a winning environment.

Direct and develop the veterinary, technical staff towards the goal of quality patient care and excellent client service; assist in the formulation of objectives and policies to ensure efficient and profitable hospital operations

Model an "owner" mentality in hospital by demonstrating a willingness to assist all employees in making the practice a success; invest the necessary amount of time to accomplish the required responsibilities and ensure the smooth operation of the hospital

Minimize patient stress and discomfort; recommend referral to another VCA doctor or specialist when likely to significantly improve the prognosis

Maintain client/patient medical/surgical records and make certain all necessary logs are kept up-to-date through established protocols; assist colleagues in follow-up and future management of the patient

Qualifications:

• 5+ years of clinical experience
• Team leadership experience
• Excellent verbal and written communication skills, especially to a diverse range of audiences and settings
• The ability to make decisions, delegate responsibility and achieve results with hospital team members
• Professional comportment and appearance, with excellent interpersonal skills and a friendly, positive attitude
• Respect for and willingness to work with clients and their pets
• Must be able to handle multiple tasks and deal with an environment of changing priorities

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!