Telecommunications Network EngineerHansen-Talent-Group • Columbia, South Carolina, United States
Telecommunications Network Engineer
Hansen-Talent-Group
- Columbia, South Carolina, United States
- Columbia, South Carolina, United States
À propos
Telecommunications/VoIP Engineer
to support enterprise call center platforms, telecommunications systems, and cloud-based contact center solutions within a large enterprise environment.
Location:
Partial Onsite – Tuesday through Thursday onsite required
What You'll Do
Design, develop, and support enterprise telecommunications and VoIP solutions
Lead development of Avaya call center solutions including IVR, routing, VDNs, and vectors
Conduct system evaluations, feasibility studies, and technology assessments
Create technical documentation, workflow diagrams, and integration specifications
Collaborate with business stakeholders to gather requirements and develop solutions
Monitor telecommunications performance, capacity, and reliability
Support cloud contact center platforms and enterprise telephony environments
Develop recommendations for system upgrades, enhancements, and new technologies
Ensure compliance with security, disaster recovery, and business continuity requirements
Mentor junior team members and provide technical guidance
What You'll Need
Telecommunications, VoIP, or contact center engineering experience
Experience with Avaya call center platforms and CCaaS solutions
Knowledge of LAN, WAN, SD‑WAN, VPN, and cloud networking technologies
Experience with JavaScript, Python, or Node.js development
Familiarity with GitHub, ServiceNow, and Azure environments
Strong troubleshooting, analytical, and documentation skills
Ability to lead technical discussions and work directly with stakeholders
Bachelor's degree or equivalent experience
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Compétences linguistiques
- English
Avis aux utilisateurs
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