FT Sales Manager
Michaels Stores
- Brandon, Florida, United States
- Brandon, Florida, United States
À propos
We deliver a customer centric shopping experience by managing front‑end operations and expectations, leading omnichannel processes, maintaining store recovery standards, and delivering friendly customer service.
Responsibilities
Assist the Store Manager in enforcing standard operating procedures and company programs, ensuring compliance and accountability for store conditions and results.
Ensure all front‑end policies and procedures are followed, meet KPIs, and lead the team to achieve their role KPIs.
Plan and execute class and in‑store events in accordance with company programs.
Lead omnichannel processes.
Manage and execute shrink and safety programs.
Assist with cash reconciliation and bank deposits.
Assist with inventory processes, including return‑to‑vendor (RTV) and advance shipping notice (ASN) activities.
Assist with onboarding new team members.
Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in performance management and support talent development, utilizing leadership competencies.
Serve as Manager on Duty (MOD).
Interact with others respectfully and positively, promote the organization’s vision and values, and serve as a role model.
Greet customers, help locate products, and provide solutions.
Participate in truck unloading and stocking processes to ensure standards are met within budget.
Cross‑train in custom framing selling and production.
In select stores, lead delivery of high‑quality custom framing solutions, planning and managing the framing workload with the Store Manager.
Preferred Type Of Experience
Retail management experience preferred.
Physical Requirements
Ability to remain standing for long periods.
Ability to move throughout the store.
Regular bending, lifting, carrying, reaching, and stretching.
Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
If you need help performing these essential functions, please contact your supervisor so that we may engage in the interactive process to determine if a reasonable accommodation is available.
Public retail store setting; all public areas climate‑controlled; some stock rooms not; some outdoor work may be required; work hours include nights, weekends, and early mornings.
Work Environment
Ability to remain standing for long periods of time.
Ability to move throughout the store.
Regular bending, lifting, carrying, reaching, and stretching.
Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
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Compétences linguistiques
- English
Avis aux utilisateurs
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