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Technical Inside Sales Representative-Ball Valves

Bray International, Inc.
  • US
    Houston, Texas, United States
  • US
    Houston, Texas, United States

À propos

As a Technical Inside Sales Representative (TISR) at Bray Ball Valves/Flow-Tek, you will serve as the primary point of contact for our valued customers, ensuring exceptional service and support. You will collaborate closely with internal departments to address customer inquiries, process orders, provide technical information, and resolve issues promptly.
Responsibilities
Maintain strong relationships with assigned customer accounts.
Use Bray’s computer systems to handle customer inquiries and process sales orders efficiently.
Coordinate with internal teams to fulfill customer requests for technical details, order updates, expedited orders, and issue resolutions.
Provide excellent customer service via phone, email, and in-person interactions.
Receive thorough training on Bray’s products, systems, and processes to effectively support customers and contribute to team success.
Experience
At least 2 years of inside sales or customer service experience in an industrial environment, particularly with Ball valves, automation, and flow control products.
Proven track record in customer relationship management with strong interpersonal skills across various communication channels.
Proficient in Microsoft Excel, Word, and overall computer literacy in a fast‑paced office setting.
Familiarity with CRM and ERP/MRP systems preferred.
Ability to interpret technical requirements and effectively communicate solutions internally and to customers.
Detail‑oriented with excellent organizational and documentation skills.
Strong oral and written communication skills, with a focus on accuracy and efficiency in a dynamic work environment.
Working knowledge of Microsoft Office Suite, specifically Outlook and Excel.
Knowledge of supply chain systems is preferred.
Qualifications
Permanent work authorization in the United States required.
Understanding of industrial manufacturing environments is advantageous.
High school diploma or GED required; a bachelor’s degree or equivalent experience is preferred.
Benefits
Competitive pay plans.
Comprehensive benefits:
Medical, dental, vision, and life insurance.
Paid holidays and vacation.
401(k) plan with matching contributions.
Smoke‑free, drug‑free workplace.
Opportunities for career growth and advancement.
Strong company culture fostering collaboration and integrity.
As a federal subcontractor, Bray International Inc., its affiliates, and subsidiaries comply with the Drug‑Free Workplace Act and applicable federal law. Employment is contingent upon a successful background screening and compliance with federal requirements, including drug testing for controlled substances under the Controlled Substances Act.
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  • Houston, Texas, United States

Compétences linguistiques

  • English
Avis aux utilisateurs

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