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Sales Administration Assistant360 Recruiting Group • Newtown, Ohio, United States
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Sales Administration Assistant

360 Recruiting Group
  • US
    Newtown, Ohio, United States
  • US
    Newtown, Ohio, United States
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À propos

Job Opportunity Since 1969, Sonics & Materials, Inc., has become a leader in the design, development, and manufacturing of Ultrasonic Technology. We utilize state-of-the-art machinery and design tools to maintain our cutting-edge approach to research and development at our facility in Newtown, CT. Job Description Serving as a true extension of the sales team while leading a customer-focused sales administration and customer service function, this role supports sales growth, strengthens distributor relationships, and ensures consistent, high-quality customer experience across direct and distributor sales channels. In this role, you will:
Act as an extension of the sales team, supporting daily sales activities and enabling sales growth Support sales administration and customer service team supporting direct and distributor channels to ensure a consistency, high quality customer experience Follow established customer service standards, workflows, and communication practices that deliver consistent customer experience Own sales administration processes from quotation through order entry and invoicing Maintain accurate data and reporting using ERP systems and CRM tools Support sales reporting Strengthen distributor relationships and enhance long-term customer loyalty Serve as the key point of contact for customer and distributor issues, ensuring timely and effective resolution in coordination with internal teams Coordinate closely with manufacturing, engineering, logistics, and finance teams to support order fulfillment and customer needs Contribute to continuous improvement in sales support and customer service processes
About You: Proven experience in a customer service or sales administration role within a manufacturing environment Strong working knowledge of ERP systems Excellent communication, problem-solving, and organizational skills Ability to manage multiple priorities in a busy, deadline-driven environment Customer-centric mindset with the ability to balance service, accuracy, and commercial priorities
  • Newtown, Ohio, United States

Compétences linguistiques

  • English
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