General Manager

Manages all functions of a Jimmy Johns restaurant to ensure customer service and high quality products are delivered to ensure restaurant profitability. Responsible for the successful execution of fast, accurate, sandwiches and world-class customer service while maintaining a clean, organized shift.

• Manages a staff of approximately 3 to 20 employees. Assigns, oversees and evaluates work.
• Manages hiring, training, evaluating, disciplining, and termination of employees.
• Provides on-the-job training for new employees.
• Works with employees to be more efficient to meet budget expectations.
• Looks for areas where we can decrease cost and discusses with Area Manager.
• Holds yourself and your employees accountable when it comes to each person responsibility.
• Delegates and is responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft.
• Assists in the supervision of the preparation, sales, and service of food.
• Forecasts food items. Estimates what amount of each food item will be consumed per shift.
• Supervises food preparation and service operations while on duty. Assists shoppers during rush periods to ensure the maintenance of restaurant efficiency.
• Assists shoppers in greeting customers, taking orders, using the cash register, assembling order and checking for completeness and correctness.
• Ensures that every customer receives world-class customer service.
• Routes deliveries and serves drivers to maximize delivery business and speed.
• Completes daily food preparation (opening procedures, meat and vegetable slicing, bread production).
• Executes systems and procedures with 100% integrity and completeness.
• Completes daily and weekly paperwork.
• Is responsible for 100% of the cash drawers at all times during the shift.
• Completes week ending paperwork.
• Controls inventory by using a weekly inventory system and maintains regular inventory ordering schedules.
• Receives and stores product.
• Creates new ideas to discuss with Area Manager to increase sales and implements them.
• Conducts weekly managers meeting.
• Audits systems and procedures as well as shift ending paperwork.
• Completes preventive maintenance and upkeep on stores equipment and supplies.
• Performs other related duties as required.