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Cyber Security Analyst L2NeurosoftTexas, Alabama, United States

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Cyber Security Analyst L2

Neurosoft
  • US
    Texas, Alabama, United States
  • US
    Texas, Alabama, United States

À propos

Neurosoft is a leading Managed Services Provider (MSP) that specializes in offering end-to-end premium integrated services in the areas of Cyber Security, Technology Solutions and Field Services. Our services are designed to meet our customers’ holistic needs to increase efficiency and security, supporting business resilience and continuity. Neurosoft is active in Greece and Cyprus in both private and public sector projects and has been listed on the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with deep expertise in their fields. The statutory majority shareholder is OPAP S.A.
We have an open vacancy for a Cyber Security Analyst (L2).
What you will do Responsible for the Security Operations Center day‑to‑day operations regarding their assigned customers. Aiding Level 1 analysts when guidance and mentoring is needed.
Main Responsibilities
Train and guide the L1 team on investigation techniques.
Act as escalation point for day‑to‑day SOC operations.
Investigation
Reply to customers.
Directly contact customers when seniority is needed.
Serve as off‑work standby analyst.
Level 2 Cyber Security Analyst Tasks
Provide advanced investigation and threat hunting.
Utilize tools or cooperate with other departments and teams for potential incident resolution.
Assist and guide the customer’s contacts for potential incident resolution.
Validate the correctness of logging provided by the customer’s infrastructure.
Participate and assist on customer/device onboarding process.
Perform alert and ticket review.
Documentation
Create or modify procedures to enhance SOC coordination.
Create or modify processes for investigations in conjunction with the L3 and SOC supervisor to improve day‑to‑day operation.
Create or assist in the creation of reports of incidents or other materials required by the customer.
Customer Reporting
Provide monthly reports to customers.
Collect and provide feedback to continuously enhance the service.
Recommend measures to enhance customers’ cyber security posture.
Research and Toolset Maintenance
Suggest or design custom use cases for new trends.
Optimize existing tooling by tuning false positives and incorporating customer feedback.
Coordinate with the SIEM engineering team and other departments to enhance SIEM capabilities.
Communicate potential SIEM issues with the engineering team and provide assistance as needed.
Qualifications
Bachelor’s degree in Information Security, ICT, Networking, or a related field (Master’s degree preferred).
Very good knowledge of Linux, Unix, and Windows systems.
Solid background in networking protocols (TCP/IP, UDP, OSI model, etc.) and information security practices, standards, monitoring, penetration testing, incident response, and threat landscape.
Hands‑on experience with a SIEM platform such as IBM QRadar or Microsoft Sentinel.
Relevant certifications (e.g., IBM Certified Analyst, Hack The Box CDSA, CompTIA CySA+, SC-200, BTL-1).
Strong analytical and problem‑solving skills with attention to detail.
Excellent organizational and time‑management skills.
Good communication skills and a customer‑oriented approach.
Ability to work efficiently both within a team and independently.
Ability to work under pressure.
Fluency in Greek and English, oral and written.
Benefits
Friendly and dynamic working environment.
Formal training and professional qualifications fully funded.
Competitive compensation package.
Private health insurance.
Work‑life balance initiatives.
Corporate team activities such as running and volunteering.
Buddy support for onboarding.
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  • Texas, Alabama, United States

Compétences linguistiques

  • English
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