Inside Sales CoordinatorChallenger Pallet & Supply, Inc. • Idaho Falls, Idaho, United States
Inside Sales Coordinator
Challenger Pallet & Supply, Inc.
- Idaho Falls, Idaho, United States
- Idaho Falls, Idaho, United States
À propos
Pay:
$24.00 - $28.00 per hour DOE
Job Type:
Full-Time
Schedule
Monday through Friday
8:00 AM – 5:00 PM
No nights or weekends
About Challenger Pallet & Supply Challenger Pallet & Supply has been a trusted provider of pallet, crate, and wood packaging solutions since 1969. As a family‑owned company with locations throughout the Intermountain West, we pride ourselves on delivering exceptional customer service, building long‑term relationships, and creating a positive work environment where employees can grow and succeed.
Position Summary The Inside Sales Coordinator is a key member of our sales team responsible for maintaining customer relationships, supporting account managers, generating sales opportunities, and ensuring an outstanding customer experience. This position combines inside sales, customer service, account support, lead qualification, and business development in a fast‑paced environment.
The ideal candidate enjoys building relationships, solving problems, communicating with customers, and contributing to company growth.
Responsibilities
Maintain regular communication with customers and account managers
Provide exceptional customer service and assist with troubleshooting issues
Develop relationships with existing customers to ensure satisfaction and identify opportunities
Secure orders from current customers and identify upselling or cross‑selling opportunities
Generate new business through outbound calls, research, and lead follow‑up
Qualify inbound and outbound leads and route them appropriately
Prepare quotes, enter orders, and follow up on customer requests
Serve as a primary point of contact for customer inquiries regarding products and order status
Promote new and existing product offerings
Collaborate with production and logistics teams to ensure accurate and timely order fulfillment
Maintain accurate customer records, call logs, and sales reports within CRM systems
Assist account managers with used pallet buyback programs
Support trade shows and company events as needed
Perform additional duties as assigned
Qualifications Required
Previous experience in customer service, sales support, account coordination, or a related field
Strong verbal and written communication skills
Excellent organizational skills and attention to detail
Ability to work independently and manage multiple priorities
Strong problem‑solving and relationship‑building skills
Proficiency with Microsoft Office applications
Positive attitude and strong work ethic
Preferred
Prior CRM experience
Inside sales experience
Experience in industrial sales, logistics, manufacturing, distribution, or related industries
Experience with quoting, order entry, and customer account management
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Employer‑funded Health Reimbursement Arrangement (HRA)
401(k) Retirement Plan
Paid Time Off (PTO)
Paid Holidays
Compensation $24.00 - $28.00 per hour DOE
Compensation Is Based On Qualifications, Experience, And Demonstrated Ability.
Work Location In Person
Idaho Falls, Idaho
Challenger Pallet & Supply is an Equal Opportunity Employer and values individuals who are committed to teamwork, customer service, and continuous improvement.
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Compétences linguistiques
- English
Avis aux utilisateurs
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