IoT Solutions Engineer | Telematics
Teltonika Ltd.
- Irving, Texas, United States
- Irving, Texas, United States
À propos
is a representative branch of Teltonika IoT Group, which has been creating and manufacturing Internet of things (IoT) for over 20 years. From connected vehicles to networking, we seek our solutions to be used globally and become an indispensable part of any business. By setting new trends we inspire our partners to change the world and use the most advanced technologies in the market.
We are constantly growing and looking for an organized
IoT Solutions Engineering Specialist
to join our team in
Dallas, TX.
In this role, you will:
Work with various Teltonika Telematics manufactured GNSS tracking devices that embed technologies such as Bluetooth, CANbus, RS232/RS485 and 1-Wire
Propose different ways on how to incorporate our devices for various use cases
Be responsible for arranging technical tasks for custom development projects and coordinating solution release to clients
Troubleshoot, provide assistance, and consult clients via a dedicated ticketing system or online meetings/chats if they are needed
Communicate with global international corporations that provide car sharing, rental, fleet management solutions and various other companies from different vehicle telematics fields
Cooperate with RnD, quality assurance and project management teams to ensure the maintenance of the projects and that solutions reach the clients on time
Have an opportunity to go on business trips to visit clients and help them directly implement Teltonika devices into their business use‑cases
Guide colleagues and customers by preparing wiki documentation or training
We believe that you:
Telecommunications, electronics, informatics, engineering education or previous work experience in technical or engineering fields
Passion for providing help to others, caring, willing to grow and enrich your technological know-how
Great communication skills, are capable of fluently speaking and writing in English (proficiency in other languages will be considered as an advantage)
Analytical and creative thinking and mindset for problem‑solving and troubleshooting
Ideally you will also have:
Understanding or basic knowledge of telecommunication technologies (2G, GPRS, 3G, 4G), CANbus, BLE
Knowledge or work experience working with ticketing‑based platforms (Jira, GitLab, OpenProject, ServiceDesk) (this will be considered as an advantage)
Experience in customer service (this will be considered as an advantage)
What we offer:
Competitive base salary depending on experience
Work type:
Hybrid (at least 3 days from office); Office location: Irving, TX, 75039
Training:
onboarding on Teltonika's internal systems, Sales process, product related topics
Career:
opportunities to increase your seniority level in the role, or become a Team Lead in the long-term
Benefits:
Company funded health insurance; 401k; 3 weeks of Paid Vacation; 6 Sick days + day off on your Birthday
Work Environment:
Multicultural and diverse environment which highly values knowledge and exchange of ideas, supportive and positive attitude in the team
#J-18808-Ljbffr
Compétences linguistiques
- English
Avis aux utilisateurs
Cette offre provient d’une plateforme partenaire de TieTalent. Cliquez sur « Postuler maintenant » pour soumettre votre candidature directement sur leur site.