IT Program Manager

The ideal candidate will have a sharp business mind and a proven ability to strategize and implement high level program initiatives across multiple stakeholder groups.

As a natural leader, this person should excel at coordinating complex workstreams, facilitating cross functional alignment, and delegating effectively. They should bring a strong technical aptitude, enabling them to understand system impacts, engage confidently with engineering teams, and translate business needs into actionable technical direction. Ultimately, the program manager should be driven to optimize productivity, manage program level risks and dependencies, and nurture program success from inception through delivery.

Minimum Qualifications Education & Prior Job Experience

• Bachelors degree in related field or equivalent experience/training
• 5+ years experience as a Program Manager or similar position in a software development environment
• Experience working with Azure DevOps, Rally, JIRA or similar tools to manage IT projects in an Agile environment
• 7+ years of experience managing projects in a variety of computing environments (i.e. SaaS, cloud, etc.)
• 5+ years of experience converting high level business needs/requirements into system requirements

Preferred Qualifications Education & Prior Job Experience

• PGMP, PMP or Agile certifications preferred but not required
• Experience delivering in-house and commercial off-the-shelf applications
• Experience synthesizing raw data into actionable results and recommendations
• Knowledge of Azure DevOps

Skills, Licenses, and Certifications

• Demonstrated ability to coordinate and align multiple stakeholder groups across business, technical, and leadership teams
• Strong technical aptitude with the ability to understand system architecture, integrations, and software development concepts
• Proven experience providing program level governance, including risk management, dependency tracking, and oversight of multiple related projects
• Ability to develop and deliver clear, concise executive level reporting, dashboards, and program updates
• Experience managing and delivering complex initiatives within an IT program environment
• Excellent program management skills including prioritization, scheduling, and documentation
• Knowledge and skills gained by managing software development projects in an Agile environment
• Oversee multiple project teams, ensuring program goals are reached
• Experience using data analytics using tools like Power BI and Tableau to measure and track OKRs
• Ability to build strong relationships and communicate effectively with multiple stakeholders and various levels of leadership
• Strong analytical and problem-solving skills to manage shifting priorities, demands and timelines
• Positive, can-do attitude with the ability to succeed in a fast-paced work environment
• Intermediate to advanced proficiency with an Application Lifecyle Management (i.e.