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Desktop Support Technician6AM City, LLC • California, Maryland, United States
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Desktop Support Technician

6AM City, LLC
  • US
    California, Maryland, United States
  • US
    California, Maryland, United States
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À propos

Desktop Support, Securify Full-Time
In-Person Position, Mountain View, CA
401K, Dental, Medical, Vision
Compensation: $35-$45 per hour, depending on experience
Responsibilities
Basic troubleshooting and support for Windows and MacOS environments.
Setup, configuration, and troubleshooting of PC and Mac hardware, software, apps & OS.
Basic troubleshooting for Android and iPhone.
Ability to specify and build a PC.
Administration of end-user accounts.
Assistance with any generalized technical issues.
Maintenance and management of inventory sheets and network diagrams.
Installation, diagnosis, and configuration of printers and scanners.
Monitor, track, and resolve network outages.
Willingness to occasionally travel to job sites (e.g., to different parts of CA, out of state).
Attendance at meetings with clients or team members.
Qualifications
Excellent language, communication, and client-facing customer service skills.
Developed problem-solving and critical-thinking skills.
Capability to support clients through remote solutions.
Knowledge of Windows OS, Mac OS, Android, and iOS.
Ability to thrive in a team environment.
Sense of how to appropriately prioritize projects.
Strong documentation and organization skills.
Basic understanding of network fundamentals and familiarity with network topologies.
Must be fully vaccinated for COVID-19 and pass an extensive background check.
Ability to lift up to 50 lbs, bend, stand, walk, kneel, and assume awkward positions.
Nice to have but not required
Possess relevant certifications, such as Microsoft, Palo Alto Networks, CompTIA, and Cisco.
Experience with Google Workspace, Office 365, JAMF, and Workspace One.
Familiarity with Linux systems, such as Ubuntu.
Experience in installing and configuring IT-related hardware (e.g., firewalls, access points, network switches, etc.).
Bachelor’s degree in Information Technology or another technical field.
Benefits and Perks
Medical, Vision, & Dental coverage.
401K Matching.
Monthly reimbursement stipends for cell phones, meals, and gym memberships.
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  • California, Maryland, United States

Compétences linguistiques

  • English
Avis aux utilisateurs

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