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Desktop Support IBeacon Technologies • Milwaukee, Wisconsin, United States
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Desktop Support I

Beacon Technologies
  • US
    Milwaukee, Wisconsin, United States
  • US
    Milwaukee, Wisconsin, United States
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À propos

Beacon Technologies is seeking a Desktop Support Technician for our client partner. This role is year-round and works Monday-Friday: 8-hour shifts. Candidate MUST be a Wisconsin resident. No Relocation Allowed. Role is 100% onsite. The technician identifies, prioritizes, and resolves technical issues in accordance with ITIL best practices. The role emphasizes clear communication with users of varying technical skill levels, effective ticket and work queue management, and proactive identification of recurring issues to support continuous improvement. Working conditions may include dark, dirty, or unsanitary locations, including insects and near animals. Environments include working inside and outside in all weather conditions. Additional details: Onsite, possibly wet and dirty working conditions.
Top Skills & Years of Experience
1-3 years customer service experience.
2-year degree in an IT related field or current progress towards a degree in combination with experience.
Familiarity with Microsoft Active Directory
Familiarity with Microsoft SCCM imaging software
Nice to Have Skills
Provide daily support for PC hardware and software, including Windows 11, Office 365 and other departmental and enterprise applications.
Participate in installing, configuring, and maintaining computer operating systems and images.
Install and troubleshoot peripherals for users.
Aid in troubleshooting smartphones and other related ad hoc devices.
Point of Sale Experience.
About Beacon Technologies Are you looking to advance your career in information technology? Beacon Technologies offers career advancement opportunities, extensive training, and excellent benefits including paying for health and dental premiums for salaried employees. In addition to providing interesting opportunities, Beacon Technologies provides that old fashioned, personal touch, so you feel like a part of the Beacon team.
Beacon Technologies, Inc. is an equal employment opportunity employer with a functioning affirmative action plan. It is the policy of Beacon Technologies, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, ethnicity, ancestry, disability, medical condition, military and veteran status, or any other characteristic protected by law. Beacon Technologies, Inc. prohibits any such discrimination or harassment.
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  • Milwaukee, Wisconsin, United States

Compétences linguistiques

  • English
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