Software Engineering Manager, Senior

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Software Engineering Manager, Sr within PNC, you will be based in one of our Technology hubs (Pittsburgh, PA, Cleveland, OH, Birmingham, AL, Dallas, TX). Weekly time in the office is required. Core hours are 8am-5pm EST. Occasional night/weekend work can be expected. Some travel also required.

We are seeking an experienced Security Manager to lead a team of talented development staff. This leadership role requires a balance of technical expertise, strategic thinking, and people management to deliver cutting-edge solutions supporting the organization's security and identity initiatives. As a key leader within the organization you will oversee critical Digital Identity services, including but not limited to Customer Identity and Access Management, Workforce Identity and Access Management, data centers, endpoint protection, API gateways, content delivery networks, web application firewalls, data tokenization, service mesh, hardware key management, and egress proxies. You will collaborate with cross-functional teams to design and deliver robust and scalable solutions while fostering a high-performing, innovative team culture.

Needed experience:

• Bachelor's degree in Computer Science, Engineering, Information Systems, or related field; Master's degree preferred.
• 5+ years of experience in software development or related fields, with 3+ years of leadership or management experience.
• Strong technical expertise in identity and security technologies, including one or more of the following: API gateways, content delivery networks, data tokenization, service mesh, or endpoint protection.
• Demonstrated experience leading teams and delivering enterprise-scale solutions in complex environments.
• Deep understanding of modern security frameworks, authentication protocols (e.g., OAuth, SAML), and industry standards.
• Exceptional communication and stakeholder management skills, with the ability to convey complex technical concepts to non-technical audiences.
• Proven ability to build and lead collaborative, high-performing teams in dynamic and fast-paced environments.
• Strong sense of initiative and ownership and attention to detail and commitment to high standards of quality and security.

Key Responsibilities:

• Lead, mentor, and manage a diverse and distributed team of software development staff, fostering professional growth and ensuring alignment with organizational goals.
• Drive strategic initiatives for Customer Digital Identity and Workforce Digital Identity solutions, ensuring alignment with business and security objectives.
• Oversee the architecture and implementation of security engineering solutions, ensuring they meet organizational standards and industry best practices.
• Partner with cross-functional stakeholders, including engineering, product, and operations teams, to ensure successful solution delivery.
• Provide guidance on technologies such as service mesh, data tokenization, hardware key management, and web application firewalls, ensuring scalability, security, and compliance.
• Develop and maintain standards, patterns, and documentation to ensure consistency and alignment across projects.
• Evaluate emerging technologies, trends, and risks to guide strategic technology decisions.
• Facilitate collaboration between teams to improve processes, optimize performance, and solve complex technical challenges.
• Provide thought leadership and represent the team in executive-level discussions and strategic planning.

Job Description:

• Manage a combination of management and senior technical staff across application and system domains.
• Maintain proactive compliance with ITSM, KY3P, BCX and programs to ensure positive KPI reporting.
• Oversees and manages the delivery of large or complex application development projects. Defines strategies and client needs focused on technology development.
• Directs all activities and initiatives related to application services for an entire organization or for major clients.
• Maintains relationships with clients; communicates with IT and business management. Monitors prompt response and support for technical issues.
• Directs, motivates, develops and manages the performance of the management team and key staff.
• Manage a group of technical staff across multiple product lines.
• Support maintenance and incremental improvement of assigned applications and systems. Support compliance with Operational Resilience improvements.
• Support and oversee execution of Capital Projects.
• Oversee the talent management of engineering talent, including recruiting, mentoring, and enabling a culture of learning with a focus on engineering craftsmanship.
• Foster technological innovation, ensuring adoption of current trends, capabilities, and practices emerging in the market. Encourage sound technology choices are made and drive innovative technology architecture and solution design.
• Identify issues, share best practices, and drive continuous improvement.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications:

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licences needed to be successful in this position.

Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design

Agile Development, Application Development Tools, Coaching Others, Continuous Learning, Design Thinking, Emerging Technologies, Influencing, Innovation

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry experience is typically 8+ years. At least 5 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Bachelors

No Required Certification(s)

No Required License(s)