Pre-sales Solutions Architect (Enterprise)Stripe • New York, New York, United States
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Pre-sales Solutions Architect (Enterprise)
Stripe
- New York, New York, United States
- New York, New York, United States
À propos
You have achieved an experienced position as an enterprise architect, senior solution architect or principal solution engineer and have a successful track record advising enterprise‑grade digital native / SAAS / Platform / Marketplace companies, focused on identifying business priorities, formulating technology strategies and designing an end‑to‑end business solution
You possess deep technical acumen, high interpersonal and leadership skills, and have demonstrated the ability to become a trusted advisor to senior executives and facilitate customer success along the entire customer journey
Strategic and creative thinker who can proactively identify challenges, take ownership, and maintain a positive approach when facing difficult obstacles
7+ years of experience in a similar customer‑facing engineering role such as solution consultant, solutions architect, sales engineer, for a global software enterprise
5+ years of experience in pre‑sales
Experience in the payments/ billing / invoicing / issuing / banking / Fintech space
Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels
Effective group‑facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities
Thorough understanding of the software development lifecycle and API architectures. A background in writing code in any of Stripe’s primary deployment languages (Ruby, Python, JavaScript, Java, Go, etc.) is a plus
Outstanding spoken and written communication skills, presentation skills, and confident in explaining complex concepts to both technical and non‑technical audiences
Ability to operate independently in a highly ambiguous and fast‑paced environment
Passion to take on ownership and drive change in a constantly evolving environment
Superior verbal and written communication skills in English
Ability to travel per business needs
(Desirable) Prior experience in consulting
(Desirable) Experience at a growth stage internet/software company
What the job involves
The Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success
We influence revenue growth across Stripe’s product portfolio, and collaborate with sales, support, product management, and Stripe’s executive team to provide the best experience to our most valued customers
As a member of the team, the Solutions Architect will build highly consultative trusted relationships with C-level executives and technical decision makers in the customer’s organization to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges
She/he will architect business models with them so they can drive new monetization opportunities and growth for both the user and Stripe
Be a key member of a Stripe account team with deep involvement in defining the customer strategy
Identify and close new complex opportunities, and accelerate solution adoption. Understand and align with the customer’s product and business roadmap and uncover opportunities for Stripe to accelerate their progress on that roadmap
Drive thought leadership and be a trusted advisor for key business and technical stakeholders including CIO, CTO, COO, CRO, CDO, Head of Product Engineering and Head of Payments
Work to deeply understand the customer’s business objectives, and then design and apply Stripe’s solutions to their challenges. Develop and articulate the end‑to‑end customer transformation journey and create future roadmaps and architectures with deep 3rd party integrations in play
Conduct business analysis and background research on customers, industries, and competitors with a view to support growth for the user’s business
Lead strategy engagements with users to align to business priorities, design solutions and secure the technical win by performing in‑depth customer discovery, evangelizing the proposed solutions through executive briefings, readouts, presentations, workshops and solution demos
Expand Stripe’s footprint within existing accounts to new global markets and business units by introducing new capabilities and local payment methods
Act as the “Voice of the Customer” to bring insights, trends and opportunities to the leadership, product and engineering teams from the forefront and prioritized for delivery
Participate in sales forecasting, Quarterly Business Reviews and account/territory planning to strategically and tactically align for success
Approximately 25% travel is anticipated to help you connect in‑person in a meaningful way with users and collaborate internally
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Compétences linguistiques
- English
Avis aux utilisateurs
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