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Information Technology Technology SupportTouro University • New York, New York, United States
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Information Technology Technology Support

Touro University
  • US
    New York, New York, United States
  • US
    New York, New York, United States
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À propos

Overview Responsible for general technical support for students, faculty, and staff of the Touro College of Osteopathic Medicine/ Imaging School (1000+ users). Responsibilities Administers all smart-podiums, troubleshooting all Audio-Visual issues in lecture halls, labs, and classrooms Respond to service tickets Performs installation, configuration, deployment and troubleshooting of desktop/laptop computers and peripherals Administers Print Server and printing management software Administers E-Mail listserv for faculty, staff and student body Troubleshoots network (wired and wireless) related issues Technical support for Medical Simulation Machines Assists students and instructors with Canvas and clicker issues Assist students with Exam issues Troubleshoot Zoom issues Other duties as required Qualifications Bachelor of Science preferred. At least 3 years of IT experience preferred. Knowledge/Skills/Abilities Demonstrated proficiency in communication (written and verbal) required Customer service and team orientated required A high degree of interpersonal competency: professionalism, diplomacy, judgement, and discretion required Demonstrated ability to develop positive and cooperative relationships with students, faculty, and colleagues required Networking, DNS, DHCP, LDAP, TCP/IP Knowledge of Windows Workstations/Servers, Linux Servers (preferred) and Mac OSX Knowledge of Microsoft Office Suite including Word, Excel, PowerPoint, & Outlook Basic understanding of Audio-Visual equipment. Internet research Working Conditions Extensive time sitting and standing Ability to lift 10 lbs. Salary Maximum Salary: USD $50,000.00/Yr. Minimum Salary: USD $40,000.00/Yr.
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  • New York, New York, United States

Compétences linguistiques

  • English
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